Primary Responsibilities:

• Meet or exceed an average annual chargeable utilization of 70%.
• Act as a liaison between Cority and clients in all assigned projects and initiatives. Lead and support project implementations following pre-defined implementation methodology, which includes configuring the application, training clients, testing, and note taking.
• Work closely with the Project Management, Implementation Consultants, and Technical Consultants to form a cohesive project team.
• Interact with and support other departments (including, but not limited to Sales, Customer Success, Customer Support, Engineering, Product).
• Establish, with the client team and Cority Project Manager, a plan for management of the project implementation including intervention where timeline milestones are being delayed or missed.
• Work predominantly remotely with some travel expected.
• Update timesheets and project bookings daily and submit timesheets for approval at the end of each week.

Characteristics of an Ideal Candidate:

• Working in isolation or as part of a team, you understand the connections between the EHSQ suites in Cority and can demonstrate your knowledge effectively to clients.
• You have a keen understanding of how and why clients would use Cority software. You have a strong commitment to service excellence and stay up to date on new features.
• You instill confidence in clients and build meaningful trust relationships both internally and externally.
• You demonstrate project budget awareness, responsiveness, and professionalism, and you have exceptional written and verbal communication skills.

Qualifications & Skills:

• A graduate of a university program in Information Technology, Environmental Science, Sustainability, or a related program with equivalent work experience.
• Between 1-3 years’ experience in, ideally with professional designation of (REM, EI), subject matter area of this role.
• Bilingualism is an asset.

• An opportunity to work in a values-driven, performance oriented, dynamic and growth focused culture
• We support a remote working environment with a one-time home office allowance and subsidized monthly internet allowance
• Competitive health benefits, dental plans, and retirement savings plan (RRSP, 401K plan etc.)
• Annual fitness allowance
• Mental health support provided through access to Calm Premium meditation app and access to Talkspace
• Access to learning tools & platforms, internal training programs, annual training allowance and certifications (if applicable), and High Talent Programs