Quality Assurance Lead Auditor

ABOUT COOLIT SYSTEMS INC.

Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally.

Recognized as one of “The Americas’ Fastest Growing Companies 2023” by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500 distinctions in both 2021 and 2022, CoolIT's rapid growth is capturing global attention.

As demand for generative AI, high performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team.

WHAT YOU’LL DO:

Role:

We are seeking an experienced Quality Assurance Lead Auditor to join our Quality team. This position reports to the Quality Assurance Manager and plays a critical role in maintaining, enhancing, and continuously improving the organization’s Quality Management System (QMS). The successful candidate will help ensure compliance with ISO standards and provide key support for internal and external audits, as well as ongoing certification initiatives.

Responsibilities:

• Lead and perform internal audits in accordance with ISO 9001 requirements.
• Develop, implement, and maintain the internal audit program and audit schedules.
• Prepare audit plans, conduct audits, and generate detailed audit reports.
• Identify non-conformities, root causes, and areas for improvement.
• Drive corrective and preventive actions (CAPA) and ensure timely follow-up and closure.
• Ensure compliance with ISO 9001 standards and support external certification and surveillance audits.
• Maintain and improve Quality Management System documentation, policies, and procedures.
• Provide guidance and training to teams on quality standards and audit processes.
• Support process audits across manufacturing operations related to DLC systems, including CDUs, cold plates, and rack integration.
• Collaborate with cross-functional teams (engineering, operations, supply chain) to drive continuous improvement initiatives.
• Monitor quality performance metrics and recommend improvements.
• Ensure all activities meet the highest standards of quality, compliance, and professionalism.

WHO YOU ARE:

Basic Qualifications:

• Diploma or degree in Engineering, Quality Management, or a related field.
• Minimum 5+ years of experience in Quality Assurance or auditing roles within a manufacturing environment.
• Legally authorized to work in Canada without company sponsorship.

Preferred Qualifications:

• Certified ISO 9001 Lead Auditor (required or strongly preferred).
• Working knowledge of ISO 14001 is an asset.
• Experience leading internal and external audits in data center infrastructure, thermal management systems, or industrial manufacturing environments.
• Strong understanding of Quality Management Systems (QMS) and continuous improvement methodologies (e.g., Lean, Six Sigma).

Skills

• Strong knowledge of ISO 9001 standards and certification processes.
• Familiarity with data center infrastructure and liquid cooling system manufacturing environments.
• Excellent analytical, organizational, and problem-solving skills.
• Strong interpersonal, verbal, and written communication skills.
• High level of attention to detail, accuracy, and accountability.
• Proven ability to work effectively in cross-functional teams.
• Ability to lead audits independently and influence stakeholders.

WHY COOLIT?

We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that will maintain and strengthen our culture while aligning to our vision and values.

We are a company that is full of vibrant, innovative people who love what we do. Our comprehensive benefits package includes:

• Vacation and flex days, and paid company-wide shutdown during the holiday season.
• Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending. These costs are covered by CoolIT and are enacted from your first day.
• Dress for your day – in a casual yet professional environment.
• Retention rewards like “The Big Coffee Break” that reward tenure with additional vacation time and a monetary bonus.

We thank every candidate in advance, however, only those selected for an interview will be contacted.

Successful candidates for this position will be required to undergo background checks including criminal records check and education.