Project Specialist

ABOUT COOLIT SYSTEMS INC.

Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally.

Recognized as one of “The Americas’ Fastest Growing Companies 2023” by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500 distinction in both 2021 and 2022, CoolIT's rapid growth is capturing global attention.

As demand for generative AI, high performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team.

WHAT YOU’LL DO:

Role:

We are seeking a highly skilled and dynamic individual to join our team as a Project Specialist. The Project Specialist works closely with customers, internal stakeholders, and vendors to ensure the seamless execution of liquid‑cooled data center projects. As part of the Professional Services (PFS) team, you will lead and support projects across design, pricing, project management, and hands‑on deployment of CoolIT technologies.

Your expertise will be relied upon to deliver innovative technical solutions while managing project risk, budget, and resource allocation. You will also contribute to the mentorship of new team members and help evolve how Professional Services delivers project support to customers.

Responsibilities:

• Lead and manage the day‑to‑day execution of projects, coordinating with vendors, subcontractors, and internal stakeholders to ensure projects are delivered on time, within scope, and on budget.
• Independently design, validate, and deliver liquid cooling solutions, ensuring all designs meet project requirements, regulatory standards, and industry best practices.
• Allocate and manage project resources including Authorized Service Providers (ASPs), materials, and equipment to ensure efficient use across the project lifecycle.
• Own project budget compliance by monitoring costs, forecasting spend, and implementing corrective actions to avoid overruns.
• Ensure quality assurance, safety, and regulatory compliance throughout all project phases.
• Serve as a primary point of contact for customers, communicating project status, introducing new CoolIT products, and sharing best practices for liquid cooling deployments.
• Proactively identify project risks such as schedule delays or cost overruns, develop mitigation strategies, and escalate issues as required.
• Provide technical guidance and mentorship to less experienced team members and contribute to continuous improvement of Professional Services processes and methodologies.

Basic Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or a related technical field.
• Contract administration and project management experience.
• Willingness to travel up to 20% and hold a valid passport for international travel.

Preferred Qualifications:

• PMP designation and/or eligibility for registration as a Professional Engineer (P.Eng.) with APEGA.
• Experience designing and deploying data center infrastructure and/or liquid cooling systems.
• Experience selling and deploying products in coordination with multiple internal and external stakeholders.
• Ability to interpret and work with P&ID drawings, 2D and 3D mechanical piping designs, including creating, reviewing, and approving drawings and models.
• Experience with modeling tools such as SolidWorks, Revit MEP, and/or AutoCAD.
• Experience working with PLC‑based systems.

Skills:

• Project Planning & Execution: Manages medium‑sized projects with minimal oversight; identifies risks and supports the development of project management strategies and processes.
• Sales Knowledge & Support: Independently provides technical input for proposals and system quotations with minimal guidance.
• Communication: Excellent written and verbal communication skills with the ability to explain complex technical concepts to customers and internal teams.
• Product Knowledge: Strong understanding of CoolIT products with the ability to resolve customer support cases independently; contributes to new product launches and quality compliance initiatives.
• Customer Service: Builds strong customer relationships by managing project communications and resolving complex inquiries.
• Pricing & Budget Compliance: Independently manages complex RFPs in coordination with Sales and Service, delivering accurate and timely pricing.
• Organization: Effectively manages multiple concurrent projects in a fast‑paced environment.
• Mentorship: Provides guidance and mentorship to junior or new members of the Professional Services team when required.
• Collaboration: Works effectively with cross‑functional internal teams and external stakeholders.
• Independence: Solves complex problems autonomously and proactively communicates risks with effective mitigation plans.

WHY COOLIT?

We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that will maintain and strengthen our culture while aligning to our vision and values.

Benefits

We are a company that is full of vibrant, innovative people who love what we do. Our comprehensive benefits package includes:

• Vacation and flex days, and paid company-wide shutdown during the holiday season.
• Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending. These costs are covered by CoolIT and are enacted from your first day.
• Dress for your day – in a casual yet professional environment.
• Retention rewards like “The Big Coffee Break” that reward tenure with additional vacation time and a monetary bonus.
• Employee ownership program.
• Company-funded RRSP contributions to support your long-term financial goals.

We thank every candidate in advance; however, only those selected for an interview will be contacted.

Successful candidates for this position will be required to undergo background checks including criminal records check and education.