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Director, Supplier Quality

CoolIT Systems

CoolIT Systems

Quality Assurance
Calgary, AB, Canada
Posted on Tuesday, October 31, 2023
About Coolit Systems Inc.

Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally.

Recognized as one of “The Americas’ Fastest Growing Companies 2023” by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500 distinction in both 2021 and 2022, CoolIT's rapid growth is capturing global attention.

As demand for generative AI, high performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team.



We are seeking a talented Director of Supplier Quality to join our Quality team. We are looking for someone with excellent communication skills and leadership capabilities. This role will report to the Vice President of Manufacturing and will be integral to driving our quality organization towards operational excellence.


  • Develop and lead the regional supplier quality management programs
  • Supplier Performance Management
  • Supplier Development Process
  • Lead and ensure appropriate execution of the supplier and product qualification processes (e.g., supplier audit program, PPAPs, etc.) including maintaining a robust supplier quality management process
  • Deploy end to end advanced quality tools in the supply base (APQP, DMAIC)
  • Ensure engagement in strategic sourcing initiatives in partnership with business stakeholders to assure that supplier quality is evaluated as a critical component within sourcing processes
  • Lead / manage a team of Supplier Quality Engineers globally
  • Set targets and drive improvements in supplier quality using metrics such as Defective Parts Per Million (DPPM), Non-Conformance Reports (NCRs), etc.
  • Ensure an understanding of proactive and leading indicators to pre-empt and prevent quality issues within the global supply base
  • Focal point for regional Supplier quality for global Supplier quality organization, customer groups, compliance bodies
  • Lead the transformation of the Supplier Quality Performance to be the Best in the Industry
  • Stay current on developments in industrial quality standards, regulations, and new supplier quality technologies and methodologies.

Who You Are

Basic Qualifications:

  • Proven leadership skills to lead large regional teams
  • Demonstrated understanding of industry regulations and client facing experience (both in an operational and relationship development capacity)
  • Knowledge of ISO standards, Six Sigma, inspection methods
  • Experience conducting on-site supplier audits, audit programs and driving continuous improvement
  • Legally authorized to work in Canada without company sponsorship.

Preferred Qualifications

  • Six Sigma Black Belt
  • Experience with categories such as raw materials (steel, copper, aluminum), plastic resins, injection molded parts, sheet metal and stampings, fasteners, and castings as well as knowledge of quality standards


  • Strong technical aptitude and quick learner
  • Excellent communication and leadership abilities


We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that will maintain and strengthen our culture while aligning to our vision and values.


We are a company that is full of vibrant, innovative people who love what we do. Our comprehensive benefits package includes:

  • Vacation and flex days, and paid company-wide shutdown during the holiday season.
  • Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending. These costs are covered by CoolIT and are enacted from your first day.
  • Dress for your day – in a casual yet professional environment.
  • Retention rewards like “The Big Coffee Break” that reward tenure with additional vacation time and a monetary bonus.
  • Employee ownership program.

We thank every candidate in advance, however, only those selected for an interview will be contacted. Your resume will be kept on file, and you may be contacted if a future suitable position becomes available.

Successful candidates for this position will be required to undergo background checks including criminal records check and education.