Work In Tech

As a Senior Field Applications Engineer (FAE), you will be the technical lead bridging our cutting‐edge Edge AI Platforms with our customers’ unique needs. With a detailed understanding of CTI’s off the shelf hardware and software product offerings, you will actively drive new custom design opportunities, define detailed technical specifications, and dive deep into design implementation and costing. Your technical expertise will empower our customers while also informing our product management initiatives and shaping our market offerings.

Who We Are

For nearly 40 years, Connect Tech has built a solid reputation providing high-performance computing solutions for some of the world’s most influential companies. As an NVIDIA Elite Partner, Connect Tech’s products are used in state-of-the-art technology on land, sea, sky, and space. With leading-edge design and manufacturing services backed by stellar technical support, our commitment to excellence in design and customer satisfaction is the driving force behind our success.

What We Offer

• Competitive salaries
• An attractive profit-sharing program
• Comprehensive benefits package
• Opportunity to work within a high-tech, leading-edge technology field with products that appear in some really cool applications! (Robots, Drones, Artificial Intelligence, Vision Systems)
• 3 weeks’ vacation per year with no waiting period
• Paid sick days
• A “Dream Fund” (gym memberships, personal interest classes, etc.)
• A dynamic, energetic and growing company with a friendly community atmosphere
• A collaborative and supportive workplace that values the contributions and ideas of our staff, and are proud of our extremely low turnover rate throughout our 35+ year history
• Employees who have great passion for their work and who are always looking for ways to propel Connect Tech to the next level

Check out our corporate video to see what we’re like!

Key Responsibilities:

The successful candidate will work within Connect Tech’s Engineering Tech Support group, supporting CTI’s latest products with responsibilities that include:

• Stay ahead of emerging Edge AI technologies across electronics, software, and mechanical disciplines to continually expand our solution capabilities.
• Collaborate with customers on new custom design opportunities, working together to define detailed technical project specifications.
• Work with customers during design implementation, creating comprehensive and accurate costing estimates that reflect the full scope of required engineering efforts.
• Provide technical guidance and mentorship to support teams, ensuring high-quality customer engagements and successful project delivery.
• Engage with key accounts through onsite visits and travel, acting as a trusted advisor and representative of Connect Tech’s technical expertise.

Essential Skills and Qualifications:

• Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering or equivalent
• 5-10 years previous experience in a customer facing, technical pre-sales or engineering consultancy role
• Understanding of hardware design principles, and integration of embedded hardware with software.
• Skills in networking and storage solutions.
• Experience drafting technical proposals based on design requirements, with a strong technical background to identify and specify the necessary components for system architecture.
• Worked in an environment of rugged electronics designs.
• Strong project management skills and ability to manage multiple customer engagements simultaneously.
• Knowledge of embedded systems, including microcontrollers, embedded processors, operating systems, storage architecture, and peripheral interfaces such as I²C, SPI, and UART, etc. and AI systems architecture.
• Demonstrated success in mentoring junior engineers and leading cross-functional project teams
• Excellent interpersonal skills to interact with both customers and internal teams
• Excellent verbal and written communication skills
• Quick learner, self-starter, and willing to work in a fast-paced environment
• Exceptional analytical / problem-solving skills and attention to detail
• Advanced certification or training in Edge AI, cloud computing, or related and definite asset
• Willing to travel up to 50% of time

If you are interested in joining our team, please submit your resume in PDF format to the application form linked below.

Please note that as Connect Tech is certified under the Canadian Controlled Goods Program applicants are required to be a Permanent Resident or Citizen of Canada in order to qualify for consideration.

Connect Tech is committed to providing barrier-free and accessible employment practice in compliance with the Accessibilities for Ontarians with Disabilities Act (A.O.D.A.). In compliance with the A.O.D.A., Connect Tech will make necessary accommodations for applicants with disabilities to support participation in the recruitment process. Please contact Human Resources if you require assistance.