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Enterprise Solution Architect, Generative AI



Software Engineering, IT, Data Science
New York, NY, USA
Posted on Friday, July 14, 2023
Who are we?
We’re a team of engineers, thinkers, and champions whose aim is to give technology language. Every day our team is breaking new ground, as we build transformational AI technology and products for enterprise and developers that wish to harness the power of Large Language Models.
We're driven by ambition, as we firmly believe that our technology has the potential to revolutionise the way industries engage with natural language. Our strong technical foundation speaks for itself, with our team composed of world-class experts who have collectively accumulated hundreds of thousands of citations in academia.
The Cohere team is a collective of college dropouts, PhDs, alumni of big tech and scrappy start-ups, new grads and career pivots, who believe a diverse team is the key to a safer, more responsible technology. At Cohere, work isn’t the opposite of play, as we build the future of language AI with team members on almost every continent in the world, working from high rises, cabins, tour buses, and dog-friendly offices.
There’s no better time to herald the next step with us as we shape the future of Generative AI.
Why this role?
As a Solutions Architect at Cohere, you will play a significant role in growing the business and have a great deal of autonomy when it comes to technical pre- and post-sales. Your responsibilities will include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products.
In this dynamic role, you will need to be both a strategic thinker and a hands-on doer. You will take a hands-on approach to building customer Proof of Concepts that showcase the business value of our platform. As the technical relationship owner, you will collaborate with stakeholders to understand their business objectives and translate those into technical solutions. You will take ownership of the customer narrative, serving as the voice of the customer and acting as a liaison between the customer and our product team. Additionally, you will provide guidance on best practices for using Cohere, identify areas for improvement within the platform, and cultivate technical champions within customer organizations to drive adoption and gather feedback to enhance our products.
Please Note: We have offices in Toronto, Palo Alto and London but embrace being remote-first! We are looking for candidates based in Canada or United States for this role, with a preference for candidates based in New York City.

A typical day at Cohere might include:

  • Leading the technical talk track on customer calls
  • Deep dives on customer problems and Cohere technology
  • Designing novel enterprise solutions with bleeding-edge NLP technology
  • Facilitating customer evaluations and PoC
  • Developing and documenting processes to enable the solutions architect team to scale effectively within Cohere
  • Collaborating with the Product and Engineering teams to ensure our offering match the customers’ desires
  • Working closely with our partners to develop a strategy for enabling and accelerating their customers

This might be for you if you have some of the following:

  • 5+ years of customer-facing technical pre/post sales Solutions Architect experience
  • 5+ years working with Sales to drive GTM motions
  • 2+ years architecting or deploying cloud-native solutions
  • A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLM's
  • Fundamental knowledge of ML, and basic knowledge of AI, NLP, and Large Language Models (LLM)
  • Comfortable working with Python and Jupyter Notebooks
  • Comfortable using version control/Git
  • Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds or white boarding with technical audiences
  • High tolerance for ambiguity.
  • You can identify and implement high-impact processes in unstructured environments.
If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you.
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants of all kinds and are committed to providing an equal opportunity process. Cohere provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Our Perks:
🤝 An open and inclusive culture and work environment
🧑‍💻 Work closely with a team on the cutting edge of AI research
🍽 Free daily lunch
🦷 Full health and dental benefits, including a separate budget to take care of your mental health
🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK
🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
🏙 Remote-flexible, offices in Toronto, Palo Alto, San-Francisco and London and co-working stipend
✈️ 6 weeks of vacation
Note: This post is co-authored by both Cohere humans and Cohere technology.