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Senior Site Reliability Engineer



Software Engineering
San Francisco, CA, USA
Posted on Wednesday, November 16, 2022
Who are we?
We’re a small, diverse team working at the cutting edge of machine learning. At Cohere, our mission is to build machines that understand the world and to make them safely accessible to all. Language is at the crux of this, but it can be difficult and expensive to parse the syntax, semantics, and context that all work together to give words meaning. The Cohere platform provides access to Large Language Models through its APIs that read billions of web pages and learns to understand the meaning, sentiment, and intent of the words we use in a richness never seen before.
We've recently raised our Series C, and we are focused on bringing our technology to market. We will partner with customers so they can build natural language understanding and generation into their products with just a few lines of code.
We’re ambitious — we believe our technology will fundamentally transform how industries interact with natural language. And we have the technical chops to back it up - Cohere’s CEO, Aidan Gomez, is a co-author of the groundbreaking paper “Attention is all you need”, and was previously part of Google Brain. Our entire technical team is world-class.
We are focused on creating a diverse and inclusive work environment so that all of our team members can thrive. We welcome kind and brilliant people to our team, from wherever they come.
Please Note: We have offices in Toronto, Palo Alto, and London but embrace being remote-first! There are no restrictions on where you can be located for this role.

As a Senior Site Reliability Engineer you will:

  • Build self-service systems that automate managing, deploying and operating services.
  • This includes our custom Kubernetes operators that support language model deployments.
  • Automate environment observability and resilience. Enable all developers to troubleshoot and resolve problems.
  • Take steps required to ensure we hit defined SLOs, including participation in an on-call rotation.
  • Build strong relationships with internal developers and influence the Infrastructure team’s roadmap based on their feedback.
  • Develop our team through knowledge sharing and an active review process.

You may be a good fit if:

  • You have proven production experience with Kubernetes.
  • You have hands-on coding experience developing services and automated tests (we use Go).
  • You prefer contributing to Open Source solutions rather than building solutions from the ground up.
  • You have experience scaling and debugging cloud-based infrastructure (we use GCP).
  • You draw motivation from building systems that help others be more productive.
  • You see mentorship, knowledge transfer, and review as essential prerequisites for a healthy team.
If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you.
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants of all kinds and are committed to providing an equal opportunity process. Cohere provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Our Perks:
🤝 An open and inclusive culture and work environment
🧑‍💻 Work closely with a team on the cutting edge of AI research
🍽 Free daily lunch
🦷 Full health and dental benefits, including a separate budget to take care of your mental health
🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK
🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
🏙 Remote-flexible, offices in Toronto, Palo Alto, and London and coworking stipend
✈️ 6 weeks of vacation