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Senior Content Designer

Cohere

Cohere

Design
San Francisco, CA, USA
Posted on Tuesday, December 12, 2023
Who are we?
Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.
Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is the one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.
Join us on our mission and shape the future!
Overview:
Cohere is an AI company at the forefront of LLMs, specializing in enterprise solutions. We are seeking an experienced Senior Content Designer with 8-10 years of experience to join our dynamic team. You will play a pivotal role in shaping and maintaining our language strategy and system across various digital platforms including web, product marketing materials, and in-product copy. While not directly responsible for content creation, you will collaborate cross-functionally to ensure that our products are appropriately represented. Your deep understanding of UX principles and experience in content design, particularly in B2B settings, will be instrumental in shaping the narrative of our products.
Responsibilities:
- Language System Strategy:
- Develop and evolve a comprehensive language system that aligns with our brand voice and resonates with enterprise clients. Ensure that it is contextually appropriate across our various digital properties (web, product marketing, in-product and post-purchase/ongoing use) .
- Provide strategic collaboration with the content team, supporting them in crafting clear, concise, and compelling content design for web pages, product marketing materials, and in-product copy, tailored for enterprise audiences.
- Ensure consistency in messaging and tone across all touchpoints to enhance the overall user experience.
- User-Centric Approach:
- Advocate for the enterprise user by leveraging your extensive experience to understand their needs, pain points, and preferences.
- Engage with user research and usability testing efforts, using insights to refine content strategies.
- Integration with Design and Development Teams:
- Work closely with product designers to integrate content seamlessly into the overall user interface.
- Collaborate with developers to implement and test content within our products.
- Industry Expertise:
- Stay abreast of industry trends, AI developments, and best practices, providing thought leadership to ensure our content reflects the latest advancements and resonates with our enterprise target audience.
Qualifications:
- Bachelor's degree in English, Communications, HCI, or a related field.
- 8-10+ years of proven experience as a Senior Content Designer, UX Writer, or in a similar role in a tech or AI-focused enterprise company with B2B experience.
- Strong portfolio showcasing strategic leadership in content design and successful collaboration with cross-functional teams in enterprise settings.
- Excellent communication and collaboration skills.
- Familiarity with AI concepts and technology is a plus.
- Proficiency in using content management systems and collaboration tools.
If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you.
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants of all kinds and are committed to providing an equal opportunity process. Cohere provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Our Perks:
🤝 An open and inclusive culture and work environment
🧑‍💻 Work closely with a team on the cutting edge of AI research
🍽 Weekly lunch stipend, in-office lunches & snacks
🦷 Full health and dental benefits, including a separate budget to take care of your mental health
🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK
🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
🏙 Remote-flexible, offices in Toronto, Palo Alto, San-Francisco and London and co-working stipend
✈️ 6 weeks of vacation
Note: This post is co-authored by both Cohere humans and Cohere technology.