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Business Development Representative (Enterprise)

Coconut Software

Coconut Software

Sales & Business Development
Canada · Remote
Posted on Friday, May 19, 2023

We’re looking for a motivated and results driven Business Development Representative (Enterprise) to join our BDR team! As the first point of contact for enterprise inbound leads, you're keen to create a fantastic first impression of Coconut to our prospects and support them through the sales process. Partnering with one of our experienced Account Executives to increase the opportunity pipeline, you'll receive coaching, guidance and feedback to help you educate and position the value of our platform to potential customers, and source qualified opportunities.

Being an Enterprise BDR at Coconut is an opportunity to connect with people and champion our product to potential Enterprise Financial Service customers! You understand that sales isn’t a ‘single player game’ and are known for your collaborative spirit and your eagerness to contribute to overall company growth and success. Really, we're seeking out a candidate with a passion for building customer relationships, a knack for taking ownership of every lead, who is keen to empower our clients with innovative solutions and build prospect enthusiasm and excitement on every call.


  • Build relationships with new business leads
  • Drive the sales process through multiple inbound and outbound cold calls, emails, and social media touch points
  • Qualify leads partnering 1:1 with an Enterprise Account Executive (AE) and collaborate on the full sales cycle for prospects you sourced
  • Maintain a clean inbound funnel and collaborate with AEs to provide our customers with the best solutions
  • Proactively research and self source new prospects & business opportunities for Coconut
  • Work collaboratively with the Sales team to drive outbound and demand generation campaigns and tactics that get results
  • Leverage SalesLoft, Hubspot, Salesforce, and various data tools with the Sales & Marketing teams
  • Track and record activities on accounts and leads in Salesforce
  • Attend industry events and trade shows to make connections and generate new leads
  • Consistently slay your quarterly targets


  • 1+ years of experience selling into Enterprise accounts in a SaaS Sales development role
  • Experience with outbound selling motions
  • Previous success selling over multiple channels: phone, email, social, face to face, while using multiple sales processes
  • Authentic and engaging; you have outstanding interpersonal, communication, and relationship management skills
  • You’re focused, organized, efficient and can ruthlessly prioritize
  • Results driven in a collaborative, win-as-a-team environment
  • Naturally curious and a quick study - you tend to connect the dots!
  • Open to feedback, recover quickly from mistakes and take every opportunity to learn
  • Proven record of sales success & industry exposure in an outbound and/or new business development function, preferably in a similar enterprise SAAS environment
  • Passionate to develop your career in technology sales


  • Hands on experience working with a CRM (we use Salesforce)
  • Bachelor’s degree preferred

Even if you don’t meet every requirement, if you have aligned experience, a maddening desire to learn, and a lot of heart, please apply.
We’re always on the lookout for good people, and we’d love to hear from you!

Our Investment in You:

  • “Cabana Days” - our version of a 4 Day Work Week!
    We work regular business hours Monday to Thursday. Then, we’re encouraged to take Fridays off to rest, recharge, and do the things that make us happy!
  • Ability to do your job in a supported, but still flexible environment;
  • Supported professional development, learning & career opportunities - be supported in your growth journey!
  • Regular 1:1 coaching with your leader and regular connection to a passionate executive team
  • Work in a team big enough for growth but lean enough to make a real impact

A full range of benefits to keep you happy & healthy;

  • Competitive Salaries - we pay fairly based on experience and expertise, not your ability to negotiate!
  • Health & Dental Benefits, Virtual Care & Disability top up
  • Mental health online platform and counselling services
  • Annual Wellness Benefit ($1000 per year)
  • Opportunity to work remote - anywhere in Canada!
  • Employee Options - everyone shares in our success!
  • Internet Subsidy
  • Tiki Bucks Incentive Program - means everyone is entitled to earn bonuses
  • A People First Company - 4.8 rating on Glassdoor
  • Recently named #4 on the Top 10 Best Workplaces in Canada

Who we are, and what we do:

We believe in a world where advisors can create long lasting relationships with their customers and operate more efficiently.

Collaboration. Honesty. Empathy. Elevate. Respect. Sharing.

Coconut Software makes it effortless for customers to connect with their bank or credit union. Our appointment scheduling, queue management, and video banking solutions are used by leading financial institutions across North America, including RBC, Arvest Bank, Vancity, and Rogue Credit Union. Organizations that use Coconut benefit from a seamless customer experience that improves NPS, reduces wait times, and increases conversion rates.
To date we have raised close to 40M and have been doubling revenue year after year. The team at Coconut has ambitious growth plans to continue to scale the business to new heights by owning the North American market and delivering innovative solutions to our customers.

Coconut has a company culture that is best in class. We foster a community that is unconditionally inclusive, and in return ask that our people contribute their differing perspectives, ideas and experiences for one common purpose: to advance the way people live and work in an environment of diversity, equity and inclusion and workplace belonging.

Some recent awards we're proud of include:

Coconut Software is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005.