Strategic Accounts Director
Civia Inc.
Administration
Waterloo, ON, Canada
CAD 85k-120k / year
Posted on Jan 13, 2026
About GovAI
GovAI is transforming how governments use artificial intelligence to deliver better outcomes for citizens. We work with public-sector organizations to modernize decision-making, improve efficiency, and solve complex, high-impact problems using responsible AI.
As a rapidly growing company, we are building a team of thoughtful, driven professionals who want to shape the future of public-sector technology.
The Opportunity
We are seeking a Strategic Accounts Director to drive major revenue growth and build long-term relationships across the public sector. This is a senior individual contributor role ideal for someone who thrives in complex enterprise sales, enjoys ownership of the full sales cycle, and wants to have a meaningful impact at a high-momentum company.
Job Summary
The Strategic Accounts Director is responsible for owning and expanding strategic customer relationships, identifying high-value opportunities, and closing complex deals from prospecting through contract execution. You will work closely with Growth, Product, Leadership, and Operations to align customer needs with GovAI’s solutions and long-term strategy.
How Will You Make an Impact?
- Own the full sales cycle from initial prospecting to close.
- Identify and close high-value strategic opportunities that drive revenue growth.
- Build and maintain strong relationships with prospective and existing clients.
- Understand customer needs and position GovAI’s solutions effectively.
- Ensure long-term customer satisfaction and retention through thoughtful communication.
- Collaborate with Growth, Product, Leadership, and Operations to support strategic initiatives.
- Provide insights from customer interactions to inform product development and go-to-market strategy.
- Support proposal development, pricing, and deal structuring.
- Adapt to evolving responsibilities in a fast-paced, early-stage environment.
- Contribute to exploratory initiatives as GovAI continues to scale.
What You’ll Bring to the Role
- Minimum 5 years of experience in sales, business development, account management, or related roles.
- Experience selling SaaS and/or public-sector solutions is strongly preferred.
- Strong communication, interpersonal, and negotiation skills.
- High level of professionalism, integrity, and customer focus.
- Entrepreneurial mindset with comfort operating in fast-moving startup environments.
- Ability to manage multiple priorities and adapt to changing business needs.
Compensation
The base salary for this role starts at $85,000–$120,000 CAD, with flexibility for exceptional candidates based on experience, skills, and impact. This role also includes a highly competitive performance-based variable compensation package tied to the achievement of sales targets.
Why You’ll Love Working at GovAI
- Meaningful work solving real, high-impact public-sector challenges
- Flexible work arrangements
- Opportunity to shape strategy at an early-stage, high-growth company
- Competitive compensation and performance incentives
- A collaborative, mission-driven team environment
Don’t Meet Every Single Requirement?
We strongly encourage you to still apply. At GovAI, we value diverse experiences and believe great people grow into roles. If you’re excited about the opportunity and believe you can make an impact, we’d love to hear from you.
