Work In Tech

Circuit Stream is a leader in future skills education in areas like game development, game design, software development, product management, XR and other tech training and learning content for adults and teens. We build world-class educational services that focus on making it easier for people and organizations around the world to learn the skills needed to leverage the power of emerging technology.

Circuit Stream's Enrollment Advisors educate and guide prospective students through an application process to enroll in one of Circuit Stream’s adult or teen courses. Enrollment Advisors conduct an evaluation of the prospective student’s background and professional experience to establish if our courses are a fit for their professional and academic goals. Enrolling students in our programs requires a consultative and customer centric approach and we value student satisfaction above all.

This position will be based in our Calgary office (Beltline 11th Ave S.W.) with a fully in-office working model.

RESPONSIBILITIES

• Learn about our courses and communicate the program outcomes and value props to prospective students
• Build rapport and help students through the application and enrollment process to successfully enroll in our courses
• Interview students and establish program fit to ensure high student satisfaction
• Successfully meet your call volume targets on a daily basis as defined by the calling strategy. Ensure you are meeting your daily KPIs as defined by your Manager
• Successfully meet enrollment targets for each cohort as assigned by your Manager
• Attend internal coaching and training sessions so you have a strong understanding of the program definition, outcomes, skills learnt and value props

ROLE REQUIREMENTS

• Bilingual English/French speaker preferred (due to increase in enrollments in Quebec)
• 1-2 years of consultative inbound sales experience in higher education, banking, tech, telecom, etc.
• Comfort working with a variety of software and systems for inbound sales, CRM, lead collections and payment, etc.
• Solid understanding of technical products or technical skills-based learning courses
• Inbound selling training or certification is desirable (on-the-job training will be provided)
• Business Administration or Commerce degree or diploma preferred

CORE COMPETENCIES

• Approachable and easy to talk to
• Strong customer focus
• Results driven, goal-oriented mindset
• Effectively copes with change and ambiguity
• Proactively Informs and communicates
• Learns quickly when facing new problems
• Practices attentive and active listening

WHAT'S IN IT FOR YOU

• Integral member of a fast-growing team and company
• Competitive compensation (base salary and incentive bonus plan)
• Employee Benefits Plan
• Opportunities for growth, training and development

OUR VALUES (Part of everything we do!)

• Curiosity: We believe in asking questions, listening to new ideas, and gathering feedback from our teammates and community, as their voices form the foundation of our work.
• Courage: To achieve great things requires accepting the risk of getting things wrong. We embrace this attitude and believe it’s a mindset necessary to succeed and innovate.
• Ownership: We believe that how you do anything is how you do everything. We hold ourselves accountable to the highest standards and ensure our team and community can rely on us to deliver our absolute best at all times.
• Bias for Action: We move quickly and take action. We put our work out there early and often, knowing that we will iterate and improve over time. We value speed and keeping pace with innovation.
• Objective: When making decisions, we lead with data before opinions. Data creates transparency and alignment towards work with the largest impact.
• Open: We believe that fostering an open mindset where new ideas and perspectives from all backgrounds can be shared and exchanged is vital to realizing the enormous potential of ourselves and our collective ambition.
• Learner First: We stay grounded to the student's needs. When faced with a challenge, we start with the student and work backwards.

What makes us different makes us stronger. We want our company to be a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be, and bring, their best. We’re committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable and free of discrimination and harassment.

By submitting your application, you are giving your consent for us to contact you by phone, text, or email.

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