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Customer Service Engineer

Christie Digital Systems Canada Inc.

Christie Digital Systems Canada Inc.

Customer Service
Wokingham, UK
Posted on Thursday, May 11, 2023
Christie Digital, 200 Ashville Way, Wokingham, Wokingham, United Kingdom Req #247
Thursday, May 11, 2023

We give bright minds the tools to be truly creative and innovative. Join our team!

At Christie®, we create award-winning light technology solutions and services that help our partners and customers deliver unforgettable shared experiences. We’re a global group of passionate people at a company committed to leading-edge innovation, creating high-quality illumination products and solutions, and inspiring our customers and one another. We like to say we’re a global company with local roots. We work collaboratively to support our partners in every market and region we serve around the world.

About the opportunity:

The primary purpose of this role is to provide field-based product repair, maintenance and installation services. 80% of activities will be performed on site throughout the EMEA region.

To be successful in this role, you’ll need to bring excellent problem solving and diagnostic skills, proactive decision making and analytical skills, be self-motivated and have strong customer communication.

Location:hybrid/ remote

What we’re offering

A competitive salary, vacation, life & disability & travel insurance and employer-matched pension plan.

You’ll have opportunities to learn, grow, and collaborate with professionals on a global reach. Whether you’re working with the leading minds in the industry on high-profile projects, with internal teams to support continuous improvement, or with our customers to inspire and delight—your contributions will make a difference.

The experience and skills we value:

Fluent in English. Other European language knowledge will be a plus.

3– 5 years of experience as Field Applications Engineering in the Cinema / AV industry

Very good knowledge of projector & AV technology to include necessary tools, software and optics.

BS/BA in a technical field (Electrical or Software) (or equivalent technical experience)

Very good computer skills

Attention to detail and accuracy.

Ability to work as a team in order to fulfill business goals.

What will put you ahead:

Working experience in installment of Christie products

Good troubleshooting skills and Time Management skills

Christie is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

All of the information collected in this job application form is necessary and relevant to the performance of the job applied for. We will use the information provided by you on this form, by the referees you have noted, and the educational institutions with whom we may undertake to verify your qualifications with, for recruitment purposes only. The Company will treat all personal information with the utmost confidentiality and in line with current data protection legislation.

Other details

  • Pay Type Salary
  • Employment Indicator Regular
  • Travel Required Yes
  • Travel % 90
  • Required Education Bachelor’s Degree