About the opportunity:We're looking for a technology support professional who will build / configure / install / deploy and support client systems and network/business applications in support of Christie employees’ business requirements. Responsibilities: Support Christie employees in the use of client systems and network applications.Build/Configure/Deploy client systems (laptops and PCs and the occasional MacOS) Repair of end-user computers and devices.Support of client operating systems and local applications.Assist / Train employees on the use of Christie’s online Business applications.Perform equipment relocation and setup for inner office movesCreate and terminate accounts as needed in various Business applications.Ship new and repaired client systems to remote employeesPerform remote tech support for remote user community as required.Document processes for team members or user community as required.Document all work performed, and as directed in BTS work order database.Manual and Administrative work that can be assigned at any time:Pack and unpack hardware/software for shipping and receivingTrack/document movement of hardware and software as assigned.Physically remove clutter, organize, relocate, and clean BTS workspace and equipment as required.Relocate, Assemble, Disassemble, or Mount equipment as required Location: on-site based in Kitchener, ON What we’re offeringA competitive salary, vacation, health & dental benefits and employer-matched pension plan.You’ll have opportunities to learn, grow, and collaborate with professionals on a global reach. Whether you’re working with the leading minds in the industry on high-profile projects, with internal teams to support continuous improvement, or with our customers to inspire and delight—your contributions will make a difference. The experience and skills we value: Diploma in Computer Networking Systems or related education.1 – 3 years of related experience working in an IT Help Desk environment.Basic level understanding of computer hardware.Basic understanding of Ethernet TCP/IP networking.Good customer service skills.Good task management skills, able to work efficiently and produce a lot of work.Foundational technical knowledge of current Microsoft Windows client operating systems.Willingness and ability to follow documented processes and procedures in detail. What will put you ahead: Previous work experience in a fast-paced high-tech business environment.Experience with a ticketing systemA good understanding of Microsoft TeamsKnowledge in AD, basic understanding of network supportMicrosoft/A+/Network+ certification