About the opportunity:

Passion meets possibility at Christie.

We are looking for a Senior Manager, AR & Credit Operations, to lead our global credit‑to‑cash function across the Americas and EMEA. This is a senior, hands‑on leadership role for someone who understands that strong financial discipline and a positive customer experience go hand in hand.

The Senior Manager, AR & Credit Operations is responsible for leading the Accounts Receivable, Credit, & Collection function across the Americas and EMEA, with full ownership of the credit-to-cash process. This role operates as a hands-on leader, directly managing a cross-regional team based in the US and UK without intermediate layers while remaining actively engaged in complex transactions, escalations, and decision-making. The position is accountable for driving operational excellence, optimizing working capital, managing credit risk, and enabling revenue growth through disciplined credit and collection practices. This role serves as a key functional leader within Finance, with increasing involvement in strategic initiatives and decision-making processes.

Responsibilities:

• Lead global AR & Credit Operations across the Americas and EMEA
• Act as a senior, customer‑facing leader for complex credit and collections matters
• Drive cash flow and working capital performance
• Partner with Sales, Customer Care, and Finance to support growth
• Build and lead a high‑performing, cross‑regional team
• Accountable for the performance and effectiveness of the AR and Credit Operations function across the Americas and EMEA
• Accountable for maintaining operational continuity and execution quality without intermediate management layers
• Accountable for improving working capital performance, including DSO, aging, and AR turns
• Accountable for driving operational efficiency, scalability, and process optimization across AR and credit workflows
• Accountable for driving cross-functional accountability for timely collections
• Accountable for providing insights that influence business decisions and improve cash flow performance
• Own and lead the AR and Credit Operations function, ensuring efficient and timely execution
• Directly manage and develop a geographically distributed team with no intermediate management
• layer, and remaining actively involved in day-to-day operations
• Establish and monitor KPIs (DSO, aging, AR turns, dispute cycle time, etc.)
• Lead initiatives to improve cash flow, reduce overdue balances, and enhance visibility
• Support development and refinement of global credit policies, risk frameworks, and approval structures
• Lead collections strategy and execution to minimize overdue receivables
• Act as escalation point for complex or sensitive customer issues
• Deliver reporting on AR performance, credit exposure, reserves, and trends
• Provide insights and recommendations to improve working capital and reduce risk
• Prepare and present monthly and quarterly updates to leadership
• Support broader treasury and finance initiatives as a subject matter expert in AR, credit, and cash flow performance

Location: Hybrid position in Cypress, California

What we’re offering:

A competitive salary, vacation, health & dental benefits, and employer-matched 401K pension plan. You will have opportunities to gain experience, grow and collaborate with professionals on a global reach. Whether you are working with the leading minds in the industry on high-profile projects, with internal teams to support continuous improvement, or with our customers to inspire and delight – your contributions will have an influence.

The experience and skills we value:

• Bachelor’s degree in Accounting, Finance, Economics or related field
• 7–10+ years of progressive experience in Accounts Receivable, Credit, Collections, or related finance functions, including leadership experience in a global or multi-region environment.
• Strong communication, negotiation, and influencing skills with ability to engage both internal stakeholders and external customers
• Advanced analytical and financial analysis skills, including credit risk assessment and interpretation of financial statements
• Proficient in ERP systems (e.g., JD Edwards, Oracle) and reporting/BI tools (e.g., Power BI)
• Advanced Microsoft Excel skills; strong working knowledge of Word and PowerPoint

What will put you ahead:

• Process improvement, automation, and change management capabilities
• Strong communication skills with experience presenting to senior leadership
• Strong organizational planning, time management, and problem-solving skills
• Senior experience in AR, Credit, and Collections
• Strong judgment in customer‑facing financial situations
• Ability to balance financial discipline with customer experience
• Confident, collaborative leadership and communication style
• If you’re a finance leader who cares deeply about how customers experience credit and collections, this role offers the opportunity to make a meaningful impact.