209511-Finance Treasury - Manager AR Credit & Collection

We give bright minds the tools to be truly creative and innovative. Join our team!

At Christie®, we create award-winning light technology solutions and services that help our partners and customers deliver unforgettable shared experiences. We’re a global group of passionate people at a company committed to leading-edge innovation, creating high-quality illumination products and solutions, and inspiring our customers and one another. We like to say we’re a global company with local roots. We work collaboratively to support our partners in every market and region we serve around the world.

We give bright minds the tools to be truly creative and innovative. Join our team!

About the opportunity:

We're looking for a Manager, AR, Credit & Collection.

Hybrid position.

Responsibilities:

Leadership and Management

• Provide leadership and oversight over the Team to ensure efficient and effective operations.
• Design and set key performance indicators (KPIs) by which the Team’s performance can be measured, perform timely and robust reviews of the Team’s deliverables (timeliness, accuracy and quality) against set KPIs, Implement improvement and corrective measures as necessary.
• Actively support and guide the Team in resolving issues, building, and sustaining relationships and promoting teamwork within the Team, with other departments and with external parties
• Provide training and development, foster learning, and innovation.
• Administer timely approvals of transactions, journal entries and reports in accordance with stipulated signatory and approval limits.

• Accounts Receivable
• Lead the initiatives and conduct effective projects and change management and collaboration between internal and external parties. Resolve conflicts.
• Support Director, Global Treasury in developing and implementing the Global AR and Credit Policy that prescribes global guidelines and procedures for AR and Credit. Lead the implementation of the global policy roll-out in the capacity of subject matter expert, project manager and trainer.
• Develop value-added reporting and analytics that support management/business decision-making and compliance with policies. Perform drilldowns, investigations, and ad-hoc reporting, as necessary.
• Prepare/review and submit monthly reports (AR, Reserves, Write-offs/Adjustments, DSO etc.) and make presentations of key findings, trends, variances and non-compliances to Director, Global Treasury
• Perform/review key period-end reconciliations and customer statement/account reconciliations.
• Review of balance sheet reconciliations, support of quarterly financial reporting and queries from management and auditors

• Collections & Credit Control
• Supervise and ensure the Team executes efficient and effective collection actions in accordance to policy and guidelines. Drive down overdue debts and ensure KPIs such as DSO, AR turns, AR reserves and loss percentages are met. Directly engage and manage the collection efforts for problematic or escalated cases as necessary.
• Review customer account reconciliations submitted by the Team and lend support in solving disputes and issues amongst the parties. Directly perform such reconciliations for problematic or escalated cases as necessary.
• Review of monthly collection results, comparing actuals against DSO targets and providing relevant interpretations, insights, and explanations on variations
• Supervise and ensure the Team executes efficient and effective credit risk assessments in accordance with the Global AR and Credit Policy. Directly engage and perform assessments for complex or escalated cases, as necessary. These assessments are required for new customer credit lines, existing customers requesting an increase in their credit lines or part of the periodic credit review cycle of existing customers. Credit risk assessments typically include, but not limited to, the following activities:
• Based on the credit risk assessment results, make credit/payment terms decisions for open credit limits between USD50,000 and USD500,000 and credit periods between 60 and 90 days. For credit/payment terms above these limits, submit recommendations through the relevant approval level(s)
• Where customer’s requested credit line exceeds the recommended credit:
  • Explore and facilitate credit enhancement options:
    • Secured payment instruments e.g. Letters of Credit (LC), Stand-by LCs, banker’s guarantee etc.
    • Corporate and personal guarantees
    • Rights of retention or repossession
    • Credit insurance.
    • Explore and facilitate alternative financing options such as leasing or factoring.
  • In facilitating the above credit enhancements and alternative financing options:
    • Conduct thorough reviews of the terms and conditions of these instruments and bring any queries or issues to the attention of the Director, Global Treasury as necessary.
    • Facilitate the coordination and communication with banks, financing companies and internal departments as necessary to ensure smooth execution of these instruments.
    • Where Non-Disclosure Agreements (NDAs), guarantees and special agreements are required, work with Legal Department to ensure these are properly drawn up and reviewed before sign-off.
  • In relation to Letter of Credit:
    • Reach agreement with customer on the terms of the LC based on Christie’s internal LC guidelines. Involve Logistics and Customer Care Department to review shipping terms and documents where necessary.
    • Raise and collate proper documentation required for inward LC advising and submit it to the bank.
    • Negotiate with customers to resolve discrepancies.
  • In relation to credit insurance, ensure that the Team:
    • Properly updates newly insured customers both credit insurance portal and ERP
    • Gathers information needed to calculate insurance premiums on monthly sales. Prepares declarations of sales, AR balances, overdues etc. and submit to the credit insurer(s)
    • Initiates and facilitates credit insurance claims when qualifying default by customers occur.
• Act as the owner of the Credit Insurance Program and ensure that:
  • A policy on the use and management of the program be established and clearly communicated to both the Team and all relevant departments e.g. Sales, Customer Care
  • Adequate training is provided to the Team to enable effective application for cover, reporting of required information to the insurer and filing of claims.
  • Christie enjoys maximum coverage over customers with credit limits at minimum cost.
  • Act as system administrator for credit insurance program.

What we are offering:

A competitive salary, vacation, health & dental benefits, and employer-matched 401 K pension plan. You will have opportunities to gain experience, grow and collaborate with professionals on a global reach. Whether you are working with the leading minds in the industry on high-profile projects, with internal teams to support continuous improvement, or with our customers to inspire and delight – your contributions will have an influence.

The experience and skills we value:

• Degree in Accounting or equivalent experience
• Five (5) or more years in leadership role, preferably with global or international experience

• Accounts Receivable operations, management, and reporting

• Credit control, credit risk management and collections experience.

• Financial statement reviews and analysis

• Experience in credit techniques and security devices i.e. international banking procedures and documentation, Letters of Credit, financing instruments, credit insurance experience.

What will put you ahead:

• Experience in ERP systems is a must, JD Edwards & Oracle Fusion experience preferred.
• Conversant with MS Office (MS Excel, PowerPoint and Word); Advanced Excel skills preferred.
• Experience in reporting and business intelligence tools (e.g. PowerBI, Hyperion, OBIEE) is a plus.
• Effective communication and written skills required due to interaction required both internally at all levels as well as externally with senior principles of our customer base.
• Customer service focused whether it be an internal or external customer.
• Negotiating skills
• Analytical skills, both numerically as well as interpreting financial, AR and credit data and making sound observations and recommendations

PROFESSIONAL TRAITS

• A person of high integrity and trustworthiness with a strong sense of ownership and responsibility over his/her job function and scope
• A conviction to ensure that transactions and information are captured and processed in a compliant and accurate manner.
• A self-starter who is able to plan, organize and take initiative to meet job objectives and deadlines independently with minimal supervision.
• A hands-on attitude with a keen eye for detail and the willingness to follow-through issues whether big or small
• Able to work well in a team environment and perform well under very tight deadlines.
• Willingness to travel for business 2 - 4 times per year.

WORKPLACE GUIDELINES:

Occasional:

• Standing, Bending, Pushing/Pulling
• Light Lifting (up to 25 lbs.), Moderate (25-50 lbs.) to Heavy (50 lbs.+)
• Reaching above shoulder level
• Travel (ex. Noise Volume etc.)

Frequent:

• Reading and Writing
• Ability to Comprehend
• Sitting and using finger movements
• Communicating orally
• Handling objects (manual dexterity)
• Reason and analyze.
• Perform calculations.

Christie is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status (VEVRRA). We are committed to building a diverse and inclusive workplace.

If you require special assistance or accommodation while seeking employment with Christie Digital Systems USA, Inc., please call Human Resources at (714) 236-8610. We are open Monday through Friday from, 8 a.m. to 5 p.m., Pacific Time.

Equal Opportunity Employer (EEO):

Christie Digital Systems provides equal employment opportunity without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a disabled veteran, recently separated veteran, Armed Forces Service Medal veteran, or other protected veteran, marital status, familial status, age, handicap or disability, genetic predisposition or carrier status, uniformed service status or any other characteristic protected by applicable law. If you’d like more information about your EEO rights as an applicant under the law, please click here:

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