Chatter Research offers a conversational platform that engages customers in real-time, providing retailers with targeted feedback to enhance their brand experience. Their innovative technology leverages AI and NLP to analyze customer feedback, enabling actionable insights through role-based dashboards. With a focus on improving customer and employee experiences, Chatter has demonstrated significant traction, including a 128% sales increase for a new product line. The company operates in the retail and food service industries, boasting over 1200 employees across 12 offices in 10 countries, positioning itself as a leader in experience management solutions.
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