Work In Tech

Who We Are

Cymax Group Technologies is a leading eCommerce technology and logistics services platform for big & bulky vendors and retailers. We maximize the best of technology, automation, and AI to simplify the complexities of eCommerce through our two products - Channel Gate and Freight Club. We partner with furniture vendors and retailers to tackle some of the industry’s biggest challenges, offering prescriptive recommendations to optimize their ROI in a competitive market. Our remote-flexible team works to support our partners from the US and Canada. We are proud members of Team True North, a ranking that spotlights high-performing tech firms tracking to $1 billion in annual revenue with growth rates that match the top one per cent of companies in the world. For more information, please visit our website: https://www.cymaxgroup.com/

The Role

As a People & Culture (P&C) Coordinator, you will be a vital part of our team, supporting our people through their company journey with a focus on talent acquisition, onboarding, people operations, employee experience, and general administrative support. This role requires exceptional organizational skills, excellent communication abilities, and a passion for creating a positive and inclusive workplace culture. You will also play a key role in ensuring our internal customers receive outstanding service and support business outcomes. Accuracy, confidentiality, clear communication and follow up are key accountabilities.

Who You Are

• You hold a Bachelor's degree in Human Resources, Business Administration, or a related field.
• You have 1-3 years of experience in an HR role, with a focus on talent acquisition and onboarding.
• You excel in organizational and time management skills.
• You are proficient in Microsoft Office Suite and HR software (e.g., ATS, HRIS).
• You have a strong understanding of HR principles and practices.
• You possess excellent interpersonal and communication skills.
• You handle sensitive and confidential information with the utmost discretion.
• You are customer service-oriented and committed to supporting business goals.
• You are a champion for our company values and consistently promote them in your interactions.

If you are passionate about fostering a positive workplace culture, excel in organizational and communication skills, and are committed to supporting business outcomes, we want to hear from you! Apply now to be a part of a team that values resilience, accountability, and forward-thinking.

What You’ll Do

Talent Acquisition:

• Coordinate the entire recruitment process, from sourcing and screening to interviewing, offering, and onboarding candidates at all levels.
• Prepare and present quarterly and annual reports on recruitment metrics, including time-to-fill, time-to-hire, and offer acceptance rates.
• Act as a passionate ambassador for our company, showcasing our values and culture to prospective talent.
• Collaborate with hiring managers to understand role requirements and ensure alignment on candidate profiles.
• Provide support to hiring managers by sharing recruitment best practices and insights to enhance the hiring process.
• Coordinate interviews and guide candidates through feedback and offer stages, ensuring clear and transparent communication.
• Conduct negotiation discussions with the support of the P&C team and perform thorough reference checks to ensure the best fit for our team.

New Hire Onboarding:

• Facilitate a seamless onboarding process for new hires, including preparing offer letters, sending welcome emails, tracking policy completion, and ensuring all necessary paperwork is completed.
• Conduct engaging welcome sessions and department meet & greets that introduce new hires to our company culture, team members, and essential information.
• Serve as the primary contact for new hires during their first 90 days, supporting their cultural integration, productivity, and addressing any onboarding inquiries or concerns.
• Partner with hiring managers to develop personalized onboarding plans tailored to individual roles and departments.
• Continuously improve the onboarding experience by gathering feedback from new hires and making necessary adjustments.
• Collaborate with various teams to provide new hires with the tools, resources, and access they need to excel in their roles.

People Operations & Employee Experience Support:

• Support the Director of People & Culture and the P&C Generalist with a range of P&C initiatives and projects.
• Assist in planning and executing employee engagement activities and events to enhance workplace unity and boost morale.
• Ensure all P&C activities align with and support overall business objectives.

General Administrative Support:

• Coordinate company travel arrangements.
• Assist with board meeting preparations, including slide decks, agendas, and on-site logistics.
• Provide general administrative support to the executive team as needed, including calendar management.
• Deliver exceptional customer service to internal stakeholders, ensuring their needs are met promptly and effectively.

What we offer

• Remote-First Culture: Embrace flexibility and work-life balance
• Growth Opportunities: Advance your career within a dynamic environment
• Learning and Development: Access resources for continuous skill enhancement
• Diversity and Inclusion: We value and celebrate differences, fostering an environment where everyone belongs

Culture at Cymax Group

At our company, we thrive on innovation and entrepreneurship. Our fast-paced environment encourages agility and nimbleness, empowering our team to adapt quickly to changing market dynamics. We’re passionate about learning and growth, providing opportunities for professional development. Our decisions are driven by data, ensuring that we make informed choices that lead to success. If you’re excited about making an impact and being part of a dynamic team, you’ll feel right at home here.

Our Values

Our core values are the compass that guides our actions, unites our team, and shapes the future of our company:

• Grit & Agility: Forge Ahead, Pivot Fast
• Accountability: Bring It, Own It, Commit
• Go the Extra Mile: We Go Above & Beyond
• Understand the Map & the Terrain: Master the Details & the Big Picture
• Data Drives Decisions: Absorb Complexity & Transmit Clarity
• Think Beyond Today: Tomorrow's Vision, Today's Action

Compensation

We are committed to transparency in our hiring process. The Salary Range for this role is between $50,000 and $60,000 depending on experience, skills, training and organizational needs. Our salary ranges are determined by role, level and location.

We offer a comprehensive range of benefits which includes:

• Health and wellness support for our team members and their families including an employee assistance program
• 100% paid health and dental benefits in Canada
• Paid time off
• Easy access to online and phone-based counselling service
• Remote-flexible work environment.

We can provide accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

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