Product Manager
CareCru
CareCru is seeking a passionate and results-oriented Product Manager to join our growing team. In this role, you will play a critical role in defining and delivering requirements for our Intelligence product, along with new Dental Practice Management Software (DPMS) integrations.
Reporting to the CTO, you will work closely with cross-functional teams (Engineering, Customer Success) to discover customer needs, document clear product requirements, prioritize the backlog, and ensure the successful launch and adoption of new functionality.
Let's talk if...
- You are endlessly curious about your customers, competitors and technology
- You are a great communicator
- You feel that Product Management is the best role ever and are looking to grow your career
- You’re the kind of person who takes initiative to improve things
- You conquer learning curves with ease
- You obsess over clean data, insightful dashboards, and the pipelines that power them.
- You get excited about mapping messy external schemas (disparate PMS data models) into a unified model
- You understand how to balance customer empathy with executing on-time
- You like working with small teams and have a natural sense of urgency
Responsibilities
- Define and evolve the Intelligence product roadmap, partnering with Engineering to deliver actionable, easy-to-understand dashboards and reporting.
- Contribute to end‑to‑end scoping of new DPMS integrations: API discovery, data‑model mapping, and rollout strategy.
- Drive adoption of internal tooling for CareCru's Practice Success Managers to better support our dental practice customers.
- Effectively communicate the "why" with stakeholders across all levels, including executives, engineers, designers, and customers
- Create and prioritize tasks in the backlog with clear and concise requirements and acceptance criteria
- Collaborate closely with designers and engineers to ensure the successful delivery of high-quality products
- Track and analyze product performance metrics (e.g., user engagement, adoption rates, customer satisfaction) to identify areas for improvement
- Stay abreast of industry trends and emerging technologies in the dental and SaaS space
- Foster a culture of innovation and continuous improvement within your team
Qualifications
- 3-5+ years of experience as a Product Manager managing SaaS products
- Hands-on experience shipping analytics features or data-heavy products
- Proven experience in continuous discovery, competitive analysis, and managing product backlogs
- Excellent written and verbal communication, presentation, and interpersonal skills.
- Data-driven decision-making with the ability to analyze and interpret data to inform product decisions
- Experience working with dental practice management software or in the dental industry is a strong plus!
Why CareCru?
- Shape the future of dental practice operations - your work will power decisions for tens of thousands of operators across North America.
- Be an early stage contributor in high-growth company run by a proven team with successful SaaS startup experience
- Competitive salary and early-stage stock options
- Excellent benefits package including health, life, dental and vision
- Be part of a passionate, entrepreneurial team that works hard and has fun doing it
About CareCru
CareCru is building the premier growth platform in dental. Both single-location practices, and dental groups, can supercharge their business by connecting their DPMS to the CareCru Platform to:
- Reveal the health of the practice(s) (Business Intelligence, AI-driven Insights)
- Boost team productivity by intelligently automating tasks (CRM-like Business Process Automation)
- Deliver an unparalleled patient experience (Next-gen Online Scheduling, Modern Patient Engagement)
Adding the “Cru” is like adding three world-class team members to the practice—a front office administrator, a marketing specialist, and a practice consultant.