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Call Center Representative



Customer Service
cumberland, md, usa
Posted on Wednesday, May 22, 2024

If you're ready to embark on a fulfilling career journey, we invite you to apply and be a part of our enthusiastic team. Join us in creating memorable experiences for our customers while enjoying a supportive and rewarding workplace. Your success story begins here!

What We're Looking For:

  • Experience Matters: While call center experience is helpful, it's not a requirement. If you have at least 1 year of experience providing customer service to the public, we encourage you to apply and bring your expertise to our team.
  • Empathetic: Show empathy as you help customers navigate their concerns and assist them with their needs. Your understanding and compassion make a significant difference in customer satisfaction.
  • Quick Thinker and Concise Communicator: Think on your feet and communicate clearly and concisely. Your ability to address customer concerns promptly and effectively sets you apart.
  • Tech-Savvy: Embrace your knack for computers and eagerness to learn new software. Your adaptability to technology is essential in providing seamless customer service.
  • Patient and Tactful: Patience is your virtue. You approach every customer interaction with tact and pleasantness, ensuring that our customers feel valued and respected.
  • Friendly and Attentive: If you are friendly, a good listener, and possess exceptional interpersonal skills, you're exactly who we're looking for. Your ability to understand customer needs and assist them effectively is paramount.

What We Offer:

  • Free Camping: As a part of our team, you'll enjoy exciting perks, including free camping opportunities. Experience the great outdoors and unwind, knowing you're an essential part of a company that values your contributions.
  • Brand New Call Center Environment: Work in a state-of-the-art call center designed to enhance your productivity and comfort. Our modern facilities create an inspiring atmosphere where you can focus on delivering exceptional service.
  • Monthly Performance Bonuses: Your hard work and dedication will be recognized and rewarded with monthly performance bonuses, motivating you to continually excel in your role.
  • Opportunities for Growth: Be part of a diverse community of employees who are passionate about developing transferable skills. Many of our Reservation Agents have found fulfilling opportunities for career growth within our organization, supporting a lifetime of success.
  • Flexible and Fun Atmosphere: Enjoy a workplace that values your commitment and customer service skills. We believe in creating a flexible and enjoyable environment where you can thrive both personally and professionally.
  • Comprehensive Training: We provide top-notch training and resources to equip you with the skills and knowledge needed to excel in your role. Whether you have prior experience or are new to the field, we ensure you are well-prepared to assist our customers effectively.

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and friendly work environment? Look no further! We are seeking dedicated individuals to join our team as Reservation Agents. At our company, we prioritize not only assisting our customers but also fostering a supportive and enjoyable workplace.

Join Our Vibrant Team as a Reservation Agent!

The Details:

Orientation Date: July 3, 2024, 10:00am - 3:00pm ET

Training Begins: July 8, 2024

  • Successful candidates will complete a 2-week paid training class
    • Week 1 and 2: Monday - Friday, 9:00am - 5:00pm ET
  • Contract end date: September 1st, 2024
  • Our hours of operation are 7 AM - 11 PM, 7 days a week
  • After training is complete you can expect to be scheduled 25-35 hrs/week, part-time hours also available
  • Training & work shifts completed on-site in our call center
  • Office Location: Cumberland, MD
  • The rate of pay is starting at: $16.00/hour

Camis is committed to fostering a culture that celebrates diversity and inclusion with an intentional focus on recruiting and retaining employees from diverse backgrounds, creating awareness of diversity issues and benefits, fostering a supportive environment where inclusivity is expected and prioritized, and holding ourselves accountable for promoting this perspective throughout the organization. The Camis team strives to collectively promote a culture that empowers our employees and fosters values of respect, inclusion, and belonging across the company.