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Accounts Receivable Specialist



Accounting & Finance, Sales & Business Development
Markham, ON, Canada
Posted on Saturday, June 22, 2024

Who is Book4Time?

Founded in 2004, Book4Time is a global leader in wellness and recreation management solutions for the hospitality market. Our SaaS platform manages the end-to-end guest experience and back office operations for hotels, resorts, casinos and private clubs in over 100 countries. In everything we do we are guided by five clear values: Commitment, Integrity, Teamwork, Accountability and Innovation.

About The Role

Book4Time is looking for an organized and self-motivated Accounts Receivable Specialist to join our team. The A/R Specialist’s role will include working closely with our Finance, Customer Success, and Sales teams to manage credit, maintain the timeliness of receivables, and resolve A/R issues.

How You’ll Make An Impact

  • Creating sales orders and emailing invoices through NetSuite to customers
  • Manage all A/R correspondence and inquiries with customers using the reporting features through NetSuite
  • Handle customer inquiries, disputes, and exceptions in a timely manner
  • Obtain, review and post customer Wires, ACH and cheques
  • Obtain payment information for customers paying by credit card
  • Reconcile customer accounts on a periodic basis
  • Monitoring and following up with Customers (phone and email) on all overdue invoices
  • Interact directly with sales and customer service departments to set up new customer accounts in NetSuite while ensuring correct information is maintained in all systems (NetSuite, SalesForce, Book4Time internal platform).
  • Assist the Manager with the development, implementation and maintenance of theA/R accounting policies and procedures, including the NetSuite – Book4Time Finance Manual
  • Ensure all the monthly processes are completed by internal deadlines
  • Assist the finance team with ad-hoc projects
  • Scheduling payments for vendors and preparing cheques and wire transfers.
  • Reviewing and processing employee expense reports.
  • Maintain historical data by keeping internal customer records up to date
  • Handle sensitive information in a confidential manner
  • Any other duties as assigned

What We’re Looking For

  • University degree/college diploma – preferably with a specialization in business or accounting
  • Minimum of three years of experience working in an accounting department - specifically in an A/R function
  • Strong communication skills - experience with customer-facing written and verbal communication
  • Working knowledge of G-Suite apps – Google Sheets, Docs, Drive
  • Experience using ERP systems, preferably NetSuite

Life at Book4Time

Book4Time is the leading cloud-based spa, wellness and leisure activity management software for the world’s top hotels and resorts, used by more Forbes 5-Star resorts than any other vendor. We are the trailblazers in our space and we continually strive to learn and grow, while still taking the time to celebrate and recognize our teams from birthdays to anniversaries and team wins! Some of the ways Book4Time supports our team at and outside of work include:

  • 100% employer-paid premium benefits
  • Fitness membership program
  • Annual wellness stipend
  • Company match group RRSP program
  • 18 days of paid time off plus corporate holidays
  • Remote-First work environment (Office location: Markham, ON)
  • Professional Development Budget

Additional Information

Book4Time is committed to accessible employment practices that are compliant under the Accessibility for Ontarians with Disabilities Act ("AODA") and supports equal opportunity. Accommodations are available on request for candidates taking part in all aspects of the selection process. For internal and external applicants who require accommodation in the recruitment and selection process, please contact 905-752-2588 or for assistance/support.

As a condition of employment, all successful candidates will be required to complete a credit + background check.