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Solutions Engineer

Blockthrough

Blockthrough

Toronto, ON, Canada
Posted 6+ months ago
Blockthrough helps the world’s leading media brands restore a healthier relationship with the 225 million users who filter their online ad experience. Our real-time ad filtering technology ensures that only creatives that meet the highest ad quality standards such as Acceptable Ads and Better Ads are served to opted-in users—thus delivering respectful, relevant, nonintrusive, and consent-based advertising.
Blockthrough is the most popular ad filtering solution among the Comscore Top 150, and our customers include brands like AccuWeather, Freestar, CafeMedia, Healthline, and Future plc. Today, our technology powers more than 10,000 sites across the globe, monetizing over 2 billion pageviews each month.
For its innovative technology, strong revenue growth, and contribution to the online publishing ecosystem, Blockthrough has been recognized with awards from analysts and trade publications including Deloitte, The Globe and Mail, Great Place to Work, Adweek, AdExchanger, Digiday, The Drum, and AdMonsters. Blockthrough is a TCF v2.0 certified vendor and a member of Interactive Advertising Bureau (Canada), associate member of Association of Online Publishers (UK), and community member of Prebid.
Acting as a bridge between Publisher Success, Software Engineering, Product, and Business Development, it is your responsibility to be the subject matter expert and main technical contact for publishers on the Blockthrough platform.
From streamlining onboarding to finding areas of optimization, you will have influence on the entire customer lifecycle and product itself. If you thrive in a fast-paced environment, love working with fun and talented people, and enjoy learning from the best in the industry, then this Solutions Engineer role is a great fit for you!

The Ideal Candidate Will:

  • Thrive in a fast-paced work environment with minimal established processes and oversight.
  • Know when to take initiative and is willing to take ownership of solving problems.
  • Be keen to develop their technical aptitude and able to use Chrome dev tools to debug issues.
  • Be able to adapt to new technical responsibilities as the company evolves.
  • Be fantastic at making others better - whether as a manager or colleague, you naturally work to make those around you more effective.
  • Have excellent written and verbal communication and follow through – nothing falls through the cracks.
  • Have familiarity collaborating with product teams and facilitating new product feature rollouts.

What You'll be Doing:

  • Provide technical guidance to clients on the most optimized integration path and assist in solution discussions to help them understand the value proposition.
  • Communicate product features and benefits to clients in a clear and concise manner.
  • Assist with customer facing, technical documentation such as product specifications and client best practices.
  • Review and test client implementations and troubleshoot potential problems.
  • Analyze and review data to make technical recommendations for increased yield.
  • Work with our Publisher Success team to resolve customer issues and streamline onboarding.

What You'll Need:

  • Highly detail-oriented work ethic
  • 2+ years of experience in the AdTech space
  • Post-graduate education in a related field

Bonus Points if You Have:

  • Experience working with HTML, CSS, SQL and JavaScript an asset
  • Experience working with GAM
  • Experience working with publisher-facing integrations or AdOps
  • Knowledge of publisher monetization / yield management
Why you’ll love working at Blockthrough
- Close-knit and collaborative culture with transparent leadership that cares
- Competitive compensation (including health, dental, and vision benefits)
- 28 days of vacation per year
- Paid sabbatical program
- Retirement Savings Plan
- Top-of-the-line hardware
- Optimal work-life balance
- Up to $1k home office reimbursement
- Professional development compensation
- 100% remote or the opportunity to work out of our central downtown Toronto office, surrounded by some of Toronto’s hottest startups
If you don't have all the requirements but think that you'll add value to the team, we’d love to hear from you!
We value inclusiveness, diversity and are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.