Solutions Consultant
Canada · Remote
About the Role
What You'll Do
- Partner with AEs on strategic and enterprise opportunities as the scientific and technical SME.
- Conduct discovery sessions with customers to identify high-impact workflows and multi-team use cases.
- Lead Demos, Pilots and Technical Validation of the BioRender Product Suite for Strategic and enterprise customers
- Shape deal strategy with AEs and elevate BioRender’s scientific and technical positioning.
- Contribute to solution narratives, technical documentation, and executive-facing materials.
- Translate scientific team workflows and communication needs into scalable BioRender solutions.
- Advise customers on best practices for scientific communication and cross-team adoption
- Help customers understand how BioRender fits into their existing processes and build confidence in adoption and change management.
- Validate technical requirements and ensure alignment with BioRender’s capabilities and roadmap.
- Build scientific credibility with researchers and leadership across pharma, biotech, and academia.
- Partner with Product to translate feature requests into underlying workflow needs and help product team to understand not just what customers ask for, but why
- Collaborate with Customer Success to ensure smooth onboarding and scalable post-sale adoption.
- Work with Sales Enablement and Marketing to create scientific playbooks, workflows, and value messaging.
- Identify recurring scientific patterns across accounts and work with Product, Enablement and GTM teams to translate patterns into features, sales plays, marketing campaigns and accompanying training
Who You Are
Nice-to-Have
- Experience with enterprise SaaS products in scientific or R&D-driven organizations.
- Prior experience in high-growth or startup environments.
- Familiarity with scientific communication or visualization workflows.
Why join us?
- We are mission-driven: we work collaboratively towards our shared vision of improving scientific communication and accelerating scientific discovery. BioRender figures have appeared in more than 54,000 publications!
- BioRender is loved by millions: We have a world-class NPS and a community of loyal fans and users in 200+ countries!
- Our company is backed by top investors and accelerators like Y Combinator, and we are on a growth trajectory comparable to many top-performing SaaS companies
- We’re remote-first with team members across Canada and the U.S., offering you the flexibility to work from anywhere.
- Alcohol or other substance use disorder (not currently using drugs illegally)
- Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
- Blind or low vision
- Cancer (past or present)
- Cardiovascular or heart disease
- Celiac disease
- Cerebral palsy
- Deaf or serious difficulty hearing
- Diabetes
- Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
- Epilepsy or other seizure disorder
- Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
- Intellectual or developmental disability
- Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
- Missing limbs or partially missing limbs
- Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
- Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
- Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
- Partial or complete paralysis (any cause)
- Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
- Short stature (dwarfism)
- Traumatic brain injury
