Senior Revenue Operations Manager
BioRender
- Own the design and ongoing evolution of BioRender’s lead (MQL & PQL) to Customer funnel
- Define lifecycle stages, attribution models, routing logic, enrichment strategy, and SLAs across Marketing and Sales
- Ensure processes are scalable, measurable, and aligned with how our GTM teams actually work
- Act as the business owner of funnel definitions and performance
- Identify gaps and opportunities in how we use our existing GTM tools
- Proactively design process improvements to increase rep productivity, pipeline creation, and conversion
- Partner closely with the Go-to-Market Systems team to scope requirements, prioritize work, and align on implementation approach
- Provide clear documentation, success criteria, and change management to support high-quality execution
- Analyze rep workflows to identify friction and inefficiencies
- Design improvements that reduce manual work and increase time spent selling
- Evaluate new tools and emerging AI-powered solutions through the lens of business impact and usability
- Partner with GTM Systems and Enablement to implement, test, and roll out changes effectively
- Run and lead the weekly Pipeline Council, driving insight-based discussion and accountability
- Partner with Sales leadership to improve pipeline creation, progression, and quality
- Use data and tooling to surface risks and opportunities early
- Build and own dashboards and analyses that illuminate funnel health and revenue performance
- Translate data into clear recommendations for Sales, Marketing, and GTM leadership
- Continuously test, learn, and iterate on processes based on performance
- Work closely with Sales, Marketing leadership, Customer Success, Finance, Data, and GTM Systems
- Act as a strategic thought partner while remaining hands-on in process design and analysis
- Help establish clear ownership and operating standards as BioRender scales
- 3-6+ years of experience in Revenue Operations, Marketing Operations, or Sales Operations
- Strong experience as a process owner and business partner for GTM systems and tooling
- Deep understanding of demand-to-revenue workflows, attribution, and funnel analytics
- Familiarity with modern GTM tech stacks and how they support revenue workflows (CRM, enrichment, engagement, automation, analytics)
- Ability to define clear requirements and partner effectively with technical system owners
- Comfortable operating at both strategic and tactical levels
- Highly analytical, structured, and proactive
- Strong communicator who can align senior stakeholders around process and priorities
- You’ll shape how revenue works at BioRender, not just how it’s reported
- You’ll own the “what” and “why” of GTM processes, while partnering on the “how”
- You’ll influence tooling strategy without being the system administrator
- You’ll work closely with senior GTM leaders and a strong technical systems team
- You’ll help scale a mission-driven company supporting scientists worldwide
- We are mission-driven: we work collaboratively towards our shared vision of improving scientific communication and accelerating scientific discovery. BioRender figures have appeared in more than 54,000 publications!
- BioRender is loved by millions! We have a world-class NPS and a community of loyal fans and users in 200+ countries!
- Our company is backed by top investors and accelerators like Y Combinator, and we are on a growth trajectory comparable to many top-performing SaaS companies
- We’re remote-first with team members across Canada and the U.S., offering you the flexibility to work from anywhere.
