Work In Tech

BinSentry is an extremely fast-growing ag-tech company started here in KW. BinSentry is focused on providing solutions for the agriculture supply chain that help increase efficiency, reduce costs, and enhance profitability. As a leader in the use of artificial intelligence, BinSentry offers technology solutions that pair best-in-class optical sensors with user-friendly software to provide our customers with enhanced forecasting and decision-making capabilities.

With our technology, feed mills, commercial grain handling facilities, and protein producers are enhancing feed ordering efficiency, raising healthier animals, improving employee safety, reducing their environmental footprint and - most significantly - uncovering new savings. Today, BinSentry is monitoring more than 20,000 bins in real time across North America. When it comes to the future of agricultural supply chain management, BinSentry is leading the way. For more information visit www.binsentry.com

As we scale up, we're looking for a motivated and experienced Operations Specialist to lead KPI management, own FG logistics and support service triage. This role plays a key part in defining operational growth models and driving business performance.

Responsibilities:

Service Triage Support:

• Triage work orders to USA and international partners, technicians and customers.
• Clearly communicate work schedules to all invested parties (partners, technicians and customers).
• Develop and implement service support strategies to enhance customer satisfaction and operational effectiveness

Finished Goods Logistics:

• Create shipping labels and custom invoices for all outbound and inbound FG
• Upload FG order to the shipment tracking system
• Oversee and manage FG and operations logistics
• Provide logistics decision support
• Implement and maintain best practices for supply chain management

KPI management:

• Monitor, analyze, and report on KPIs to assess performance and identify areas for improvement.
• Perform cost and performance analysis of production, service and inventory
• Utilize data analytics to drive decision-making and improve efficiency
• Identify opportunities for cost savings and process optimization
• Ad/hoc and monthly reports and analysis

Required Skills and Abilities:

• Strong analytical skills with experience in KPI tracking and data-driven decision-making.
• Excellent team management abilities.
• Proven ability to streamline processes and improve operational efficiency.
• Strong communication and problem-solving skills.
• Proficiency in operations management software, ERP systems, and data analytics tools.
• Working knowledge of supply chain and inventory management systems, ERP systems, and other operational tools is a plus
• Expert user of Tableau
• Strong project management and organizational skills, with the ability to juggle multiple priorities.
• Effective communicator and collaborator, capable of working across departments to achieve shared goals.

Education and Experience:

• Bachelor's degree in Business, Computer Science, Operations Management, Supply Chain, or a related field (Required).
• 4+ years of experience in operations, logistics, or service support management.

Is BinSentry Remote?

This role requires three days per week in the Kitchener, Ontario office.

BinSentry is pleased to offer:

• Full, company-paid group health and dental benefits plus your choice of an annual HSA or PSA
• Competitive compensation and an equity and bonus package
• A meaningful mission in which you are invited to participate
• Brag-worthy swag
• Awesome company events