Work In Tech

Find your next role at Canada's fastest-growing tech companies

Financial Operations Specialist



Accounting & Finance, Operations
Calgary, AB, Canada
Posted on Friday, June 7, 2024

Meet Benevity

The world’s coolest companies (and their employees) use Benevity’s technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, United Kingdom, the United States and more!

Our Operations team is seeking a Financial Operations Specialist to join us in the Calgary office. As we grow rapidly, we need a motivated self-starter with excellent teamwork skills and the flexibility to contribute where needed.

As Benevity’s Financial Operations Specialist, you will manage and implement customer payment activities, including receiving, processing, and applying payments to customer accounts. You will also identify opportunities for process improvement, support workflows, address payment gaps, and cater to unique client requirements using our current products.

Your primary responsibility will be supporting the Oracle A/R team under Managed Services on behalf of our foundation partners. Additionally, you will assist with various client requests related to A/R operations, special projects, and daily activities, demonstrating strong attention to detail, communication, and interpersonal skills.

What you’ll do:

  • Manage and implement all customer payment activities, including receiving, processing, and applying payments to accounts
  • Optimize financial transactions and systems by reconciling payments and customer accounts
  • Communicate discrepancies to management, identify slow-paying customers, and recommend collection candidates
  • Strengthen client relationships by discussing past-due accounts with customers
  • Streamline the accounts receivable process by identifying areas for improvement
  • Maintain up-to-date accounts receivable records, ensuring credits and collections are applied, uncollectible amounts are accounted for, and discrepancies are adjusted
  • Monitor and collect accounts receivable by contacting clients via phone and email
  • Prepare analytical and ratio analyses to provide management with insights into collection efforts
  • Document processes and create/update comprehensive job aids for Financial Operations Oracle processes
  • Communicate key issues with leaders across functional areas and participate in resolution efforts
  • Foster a culture of continuous improvement with a focus on enhancing the client experience

What you’ll bring:

  • Bachelor's Degree or equivalent education
  • Results-oriented, resourceful, and proactive
  • Strong written and verbal communication skills
  • Skilled at resolving diverse issues with an analytical mindset
  • Ability to work independently with sound judgment
  • Resilient, thrives in a fast-paced, multitasking environment, and can adjust priorities on-the-fly
  • Client-focused, capable of working with internal and external stakeholders
  • Proficient in Google and MS Office suite, with advanced Excel skills
  • Experienced with accounting ERP systems, such as Oracle Cloud
  • Team-oriented with a fun spirit and sense of humor
  • Excellent organizational skills, managing deliverables to meet quality standards and deadlines
  • Detail-oriented with a commitment to quality and continuous improvement
  • Strong presentation and interpersonal skills, able to communicate results to non-technical audiences

Discover your purpose at work

We are not employees, we are Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where we work

At Benevity, we have developed a Community First approach that we design our people's experience around with goals to build a strong community and culture, achieve stellar execution of our business goals and social mandate, and ensure Benevity-ites thrive. For those who live within a reasonable commuting distance to an office, we can split our time working in the office and from home to optimize the opportunities of both, with the requirement that we spend at least 50% of the time in the office.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to