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Locations

Ottawa, ON, Canada

Size

11-50 employees

founded in

2007

Productivity
Advertising/marketing
Software
B2B
10-49

Benbria is a leader in the area of mobile and text customer engagement, helping the world's greatest retail, hospitality, and restaurant brands to deliver a superior customer experience that goes above and beyond their competitors. Using a variety of mobile, in-store, and on-property technologies – including SMS, email, Web, mobile app and kiosk – Loop™ enables brands to capture and direct real-time customer requests, concerns, suggestions, and positive input to management and employees for action and closure. Closing the loop through on-the-spot staff action helps brands to quickly enhance the customer experience during visits, save dissatisfied customers, improve in-store sales conversion rates, avoid online criticism, and foster positive reviews.

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