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Group Business Operations Specialist



Posted on Wednesday, May 17, 2023

About Staffbase

At Staffbase we believe that Communication moves people, and people move companies. Our mission is to empower leaders and communicators to drive transformation through internal comms solutions, strategies, and insights. Our most recent Series E funding led by General Atlantic, officially launched us to 🦄 UNICORN 🦄 status!

We’re headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 800 employees from 45+ nationalities and we have a growing base of 2500+ customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.

The Group Business Operations Specialist serves as a leader in the organization, ensuring that day to day operations are executed effectively and long term strategy is achieved. As a pro-athlete generalist, this person will tackle anything and everything, consistently anticipating challenges and problem solving to create and implement scalable solutions.

What you’ll be doing

  • Own day to day operational processes and drive execution of strategic and operational plans throughout Staffbase, including identifying and implementing system and process improvements within the business
  • Drive OKR methodology, creating alignment and ensuring good reporting on, and execution of, priorities
  • Be a strategic partner to the Revenue Operations, Strategic Planning & Finance, & Data teams to ensure data driven decisions and constant knowledge of company progress
  • Lead or support various strategic planning exercises, closely coordinating across all departments
  • Play a key role in representing Group Business Operations as a leader in Europe, maintaining a strong connection with global functions and NA leadership
  • Work collaboratively, leading through ownership and influence to create an environment that strives to always increase productivity, efficiency, cost effectiveness, and execution
  • Lead the business operations stream in special projects, such as business continuity, or Exit Readiness activities, delivering efficient and effective end-to-end planning and execution
  • Construct business cases for and against certain courses of action, such as business expansion, and ensure follow through with project plans that may involve leading cross-functional groups
  • Diagnose operational problems, propose and implement solutions on a small and large scale, and deliver root-cause analysis to ensure challenges are not repetitive
  • Embrace diversity, equity, and inclusion through prioritization of supporting initiatives and imbedding awareness as part of team culture

What you need to be successful

  • 3+ years of experience
  • High tolerance for role ambiguity, with strong tendencies toward innovation and problem solving
  • Fluent English required, German language skills are a bonus
  • Ability to facilitate and participate in cross-functional teams and maintain productive working relationships
  • Ability to quickly change context and focus for a wide range of topics, determine priorities, and set deadlines independently
  • Analytical and detail oriented with excellent communication skills
  • Thrive in a fast paced environment, while maintaining a high level of support and dependability
  • Excellent collaboration, presentation, and communication skills

We Love Diversity - Equal Employment Opportunity

Our platforms are for everyone, and so is our workplace. We are passionate about equity, inclusion, and diversity at Staffbase. Read more about our policies here.

Our Global Benefits

Employee Stock Option Plan (ESOP)

Staffbase offers you a benefit plan which entitles you to an ownership interest in stock options in the company. We're in business to create value for our shareholders and we want our employees to benefit from that shared success as well.

Ongoing Learning

We thrive on personal and professional growth. Every employee gets EUR 1,000 / USD 1,100 / GBP 900 / CAD 1,400 / RON 5,000 / AUD 1,600 gross per year to spend on personal and professional development.

Feel Good Fridays

Summertime means extended vacation time at Staffbase! During August we run the 4-days workweek which means that during this month Fridays are off for all employees.


When it comes to your personal life, it’s not our place to dictate your schedule. We offer full time and flexible work-from-home options.

Parental Leave

We recognize that one of the most special events in an individual's life is the birth or adoption of a child. We offer paid parental leave options for all employees.

Read more about our benefits here.