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Implementation Project Manager - 6 month fixed term contract



Minneapolis, MN, USA
Posted on Saturday, May 11, 2024

About Staffbase

In a polarized world, we inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication so they can thrive in the Narrative Age. Our award-winning communications channels - intranet, employee app and email - deliver experiences that drive engagement and inspire hearts and minds.

We’re headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.

We are currently seeking a skilled Implementation Project Manager to join our dynamic team to assist in managing high-value projects and ensuring excellent communication between our team and our clients.

This is a six-month, fixed term contract, based in Minneapolis- St. Paul.

Role Overview:

The Implementation Project Manager will support our customers in North America! In this role, you will work with our largest segment of customers to manage complex projects and deliver exceptional results within agreed upon timeframes. The successful candidate will be responsible for managing multiple projects simultaneously, coordinating cross-functional teams, and ensuring the successful delivery of projects from handover to closure. This position requires a proactive leader who can provide frequent status updates to both internal and external stakeholders and thrive in a fast-paced, collaborative environment.

What you’ll be doing:

  • Oversee, and deliver implementation projects in partnership with a Staffbase Implementation Consultant and Technical Consultant.
  • Manage project scope and timeline to ensure project success and client satisfaction.
  • Serve as the primary point of contact for all project-related communications, facilitating clear and timely information exchange between internal teams and external stakeholders.
  • Implementation Project Manager will collaborate with both the Account team and the Onboarding team to ensure the seamless execution of customer projects.
  • Monitor project progress continuously and provide regular status updates on measurable items, such as milestones and deliverables.
  • Analyze risks and opportunities, managing and resolving issues as they arise.
  • Organize, attend, and participate in regular project meetings.
  • Meet or exceed targets of project goals for on-time delivery and utilization
  • Document and follow up on important actions and decisions from meetings.
  • Prepare necessary presentation materials for meetings and ensure project documentation is complete and stored appropriately.

What you need to be successful:

  • Proven experience as a Project Manager, with a track record of managing large-scale projects (over $300,000).
  • PMP, Prince2, or equivalent project management certification preferred.
  • Strong communication and stakeholder management skills.
  • Experience in B2B customer-facing service delivery project management
  • Previous experience working in a fast-paced, high-tech, SaaS startup environment
  • Excellent organizational, time management, and leadership skills.
  • Strong problem-solving skills and ability to focus under pressure.
  • Proficient in project management software tools, methodologies, and best practices.
  • Experience in providing status updates at both a detailed and executive level.
  • Experience with Salesforce and Gainsight preferred.

What you'll get

  • Competitive Compensation - we offer attractive salary packages
  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608.
  • Growth Budget - all employees get a yearly budget for external training of $1200.
  • Wellbeing - in addition to 30 days PTO and 10 wellness days, we’re running a 4-day-work week every year in August.
  • Support - we’re offering a 401(k) plan and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave.
  • Snacks - The offices are equipped with fruits, drinks and snacks.
  • Team Building - Regular team and office events including the yearly Staffbase Camp
  • Volunteer Day - you’ll get one day off per year for supporting a social project. We will donate a small amount for that project in addition.
  • Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid.

We Love Diversity - Equal Employment Opportunity

Our platforms are for everyone, and so is our workplace. We are passionate about equity, inclusion, and diversity at Staffbase. Read more about our policies here.

Our Global Benefits

Employee Stock Option Plan (ESOP)

Staffbase offers you a benefit plan which entitles you to an ownership interest in stock options in the company. We're in business to create value for our shareholders and we want our employees to benefit from that shared success as well.

Ongoing Learning

We thrive on personal and professional growth. Every employee gets EUR 1,000 / USD 1,100 / GBP 900 / CAD 1,400 / RON 5,000 / AUD 1,600 gross per year to spend on personal and professional development.

Feel Good Fridays

Summertime means extended vacation time at Staffbase! During August we run the 4-days workweek which means that during this month Fridays are off for all employees.


We offer different working time models and hybrid work set ups, to get the best office and working-from-home experience at once.

Parental Leave

We recognize that one of the most special events in an individual's life is the birth or adoption of a child. We offer paid parental leave options for all employees.

Read more about our benefits here.