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Community Manager



Marketing & Communications
New York, NY, USA
Posted on Saturday, May 11, 2024

About Staffbase

In a polarized world, we inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication so they can thrive in the Narrative Age. Our award-winning communications channels - intranet, employee app and email - deliver experiences that drive engagement and inspire hearts and minds.

We’re headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.

Staffbase is seeking a Community Manager for our North American HQ in New York City! We are seeing an organized, collaborative Community Manager with a passion for building community at work, and creating positive and inclusive spaces for Staffbase employees across North America.

Please note: This role is based in our Staffbase office in New York City. This role requires in-person attendance in our Tribeca-located workspace, as well as frequent travel to our Minneapolis and Canadian locations. If you are interested in, and can commit to being in our New York City office up to 5 days a week (absolute minimum being 3 days a week) , can travel to Minneapolis, and our Canadian (Kelowna and Vancouver) offices multiple times per year, please read on! Sorry, but remote only is not an option for this position.

What you’ll be doing

  • Create a Sense of Belonging: Work with NA leadership to cultivate inclusivity and community across various working categories (office, hybrid, remote).
  • Event Planning: Organize and execute events, rituals, and initiatives that promote community building and align with our company values.
  • Office Administration and Management: Manage day-to-day administrative tasks to ensure efficient office operations, including supply inventory, vendor liaison, and addressing employee queries.
  • Global Collaboration: Collaborate with community management colleagues from other locations to align processes and procedures globally.
  • Process Improvement: Identify opportunities to enhance community management processes and implement new systems.
  • Team Engagement: Coordinate team-building activities to nurture our teams and maintain a positive work culture.
  • Facilities and Equipment Management: Correspond with property maintenance personnel and manage office space openings and closings. Assist with IT equipment needs to ensure our team has the tools required to excel in their roles.

What you’ll need to be successful

  • Previous working experience in office management, facilities management, office administration or community management.
  • Excellent organizational and communication skills.
  • Ability to multitask and prioritize tasks effectively.
  • Strong problem-solving abilities and attention to detail.
  • Tech savvy, with strong understanding of Google products

What you'll get

  • Competitive Compensation - we offer attractive salary packages including an Employee Stock Option Plan.
  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608.
  • Growth Budget - all employees get a yearly budget for external training of $1200.
  • Wellbeing - in addition to 30 days PTO and 10 wellness days, we’re running a 4-day-work week every year in August.
  • Support - we’re offering a 401(k) plan and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave.
  • Snacks - The offices are equipped with fruits, drinks and snacks.
  • Team Building - Regular team and office events including the yearly Staffbase Camp
  • Volunteer Day - you’ll get one day off per year for supporting a social project. We will donate a small amount for that project in addition.
  • Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid.

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles that will be performed in New York City. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Staffbase's total compensation package for employees. Pay Range: $60,000 - $75,000 base salary per year. Other rewards may include commissions and program-specific awards. In addition, Staffbase provides a variety of benefits to employees, including health insurance coverage, equity, paid parental leave, an employee growth budget, life and disability insurance, a retirement savings plan, wellness days, paid holidays and paid time off (PTO).

We Love Diversity - Equal Employment Opportunity

Our platforms are for everyone, and so is our workplace. We are passionate about equity, inclusion, and diversity at Staffbase. Read more about our policies here.

Our Global Benefits

Employee Stock Option Plan (ESOP)

Staffbase offers you a benefit plan which entitles you to an ownership interest in stock options in the company. We're in business to create value for our shareholders and we want our employees to benefit from that shared success as well.

Ongoing Learning

We thrive on personal and professional growth. Every employee gets EUR 1,000 / USD 1,100 / GBP 900 / CAD 1,400 / RON 5,000 / AUD 1,600 gross per year to spend on personal and professional development.

Feel Good Fridays

Summertime means extended vacation time at Staffbase! During August we run the 4-days workweek which means that during this month Fridays are off for all employees.


We offer different working time models and hybrid work set ups, to get the best office and working-from-home experience at once.

Parental Leave

We recognize that one of the most special events in an individual's life is the birth or adoption of a child. We offer paid parental leave options for all employees.

Read more about our benefits here.