Senior Product Designer
Axonify
Product, Design
Waterloo, ON, Canada
Posted on Mar 1, 2025
Axonify is the frontline enablement solution that’s science-backed and proven to maximize the potential of workforces. Our vision is to reinvent the frontline experience, and we thrive giving them what they need to learn, connect, and get things done.
Our SaaS platform is enjoyable, engaging, and easy to use, with an unprecedented 83% engagement rate. If you're looking for a meaningful product and a great company culture, let's talk!
As a Senior Product Designer you are the voice of the user, ensuring our products are both usable and effective while supporting our business goals. This role is embedded within our Product Design team and collaborates closely with Product Management and Development from ideation to launch. Guided by empathy, you help shape the future of our user experience, meticulously crafting valuable solutions that delight our customers.
The impact you'll have:
- Understand the problem space: Conduct research in collaboration with Product Management to understand user needs, behaviors, pain points, and motivations related to the problem space. Communicate insights in a clear and compelling way to influence solution decisions. Maintain a laser focus on customer needs, expectations and evolving markets to build and deliver quality solutions.
- Design solutions: Be involved in all aspects of product development, working closely with product managers, developers, and other teams. Create simple, beautiful, and intuitive user experiences that delight our users and add value to our customers. Observe customers interacting with existing solutions or prototypes to identify areas of friction and uncover usability issues to steer your solutions in the right direction. Contribute to the overall architecture of the platform experience and of our product offerings.
- Help to develop a product and design first culture: Be an advocate for great product experiences across all teams at Axonify. We want everyone to value and understand the role of design. Champion the design tools and processes that help us make good decisions and build impactful products. Contribute to improving processes, increasing team efficiency, improving customer experiences, and provide feedback on behalf of the customer to the product team.
What you'll bring:
- You are an experienced designer with the ability to execute on all phases of the design process.
- You think in terms of outcomes, validation, constant iteration and are great at simplifying complexity.
- You examine all processes critically and are always thinking of how to improve.
- You are curious about the problems of the deskless workforce and have the grit and determination to solve them.
- You have a fine-tuned balance of accountability for results and customer empathy.
It's ok if your experience doesn't check every box! If you check off more than a few - great! We’d welcome a chance to get to know what you can bring, how you can add to our culture, and hear your unique story.
Work location:
At Axonify, we embrace a hybrid-flexible work environment that allows you to choose the best location to support your day the majority of the week. Whether that location is your home office or one of our Axonify offices, located in Waterloo and Toronto, Ontario, you choose.
Wednesdays hold a special place in our calendar as Axonifers, in a commutable distance, gather together in one of our offices for “Work from Work Wednesdays." These face-to-face interactions energize our week with meaningful connection and foster collaboration and innovation. Let’s chat more about our flexible working arrangement!
You will be provided with the tools, resources and support to ensure your success.
The things you’ll enjoy:
An impactful product that gives back to the communities and frontline workers that support our everyday lives.
People with great attitudes that lead to great results through our values: Empathetic, Bold, Innovative and Empowering.
A diverse team that celebrates unique perspectives and experiences that add richness to our culture.
Leaders that trust deeply who leverage our skills, adapt to us as individuals and encourage us to be our best selves.
Our Perks
Ready to join the team? Here’s what’s next.
Apply. Our Talent Acquisition team is committed to providing an outstanding experience throughout your journey with us. Learn more about Axonify by visiting us at www.axonify.com/careers
We believe our team’s unique life experiences, backgrounds, cultures, beliefs and abilities add richness to our culture and depth to our ideas. Our ongoing commitment to diversity and inclusion creates an environment that supports, empowers and delivers a sense of belonging for all members of the team.
We want to remove barriers that may limit you from joining Axonify. Email us at accessibility@axonify.com to let us know how we can provide you with reasonable accommodations through our candidate journey.