Workplace Experience Coordinator
Axonify
Administration
Waterloo, ON, Canada
Posted on Oct 24, 2024
Axonify is the frontline enablement solution that’s science-backed and proven to maximize the potential of workforces. Our vision is to reinvent the frontline experience, and we thrive giving them what they need to learn, connect, and get things done.
Our SaaS platform is enjoyable, engaging, and easy to use, with an unprecedented 83% engagement rate. If you're looking for a meaningful product and a great company culture, let's talk!
Reporting to the Director, Employee Experience , you will manage the Axonify Headquarters office space in Waterloo balancing a multitude of priorities to ensure the smooth and efficient operation of the Office and liaise with various teams at our Toronto office. The Workplace Experience Coordinator aims to create and implement an unforgettable experience for our in-office Axonifiers, looking at everything we do through the lens of fostering inclusion and belonging in the workplace.
The impact you'll have:
- Managing and reporting on office capacity through Robin Powered (Tool)
- Act as the main point of contact and coordinate all vendor relationships for pest control, sanitization, cleaning, indoor mat cleaning, coffee, snack supplies, fire extinguishers, carpet and chair cleaners, window cleaners, waste removal, shred bins and HVAC
- Daily walk-through check of the office to ensure safety and maintenance is reviewed
- Proactively coordinating with Building Services on issues with cleaning, HVAC, lighting etc. to ensure any operational, janitorial issues are resolved quickly
- Plan and maintain beverages and snacks with in set budget
- Maintain seating design and prepare desks for designated or hotel seating arrangements
- Update office décor as appropriate, such as for special events
- Maintenance of office space, ensuring they are well-stocked, clutter free, and welcoming; including light cleaning duties of common areas
- Collaborate with cross-functional teams, including IT, to ensure workplace policies and programs are executed and aligned with business objectives
- Act as on-site First Aid attendant or find backup when not available
- Act as on-site health and safety SME and make recommendations to ensure a safe workplace
- Participate in Health & Safety Committee
- Provide confidential, executive admin support to the senior leadership team with expense reporting.
- Provide and manage office supplies to employees
- Coordinate logistics for virtual status Axonifiers who are visiting the office as needed, including hotel details and transportation between airport and hotel
- Manage main phone line
- Front office management and reception, including visitor sign-in, tours, mail management, and all other shipping/receiving
- Provide administrative support to the Employee Recognition Program
- Tracking and processing office experience expenses
- Execution of company lunches and departments as needed for event coordination
- Support execution of various employee events as part of the Employee Experience Team
- Facilitation of in office social initiatives including all related internal communications
- Collect data to measure the effectiveness of in office events
- Assist with employee onboarding processes
- Contribute to the design and execution of office-based employee experience initiatives
- Support execution of various employee programs
- Participate in planning year-round employee experience strategies
Office safety
Office administration
Event Management
Employee Experience
What you'll bring:
- 2+ years of direct experience in facilities/office management
- Proven experience as an Office Manager, Front Office Manager or Administrative Assistant
- Excellent time management skills and ability to multi-task and prioritize work
- Knowledge of office administrator responsibilities, systems and procedures
- Advance knowledge in MS Word, Excel, Outlook and PowerPoint is a must, along with strong analytical abilities
- Demonstrated problem-solving techniques and initiative to finding solutions
- Must be extremely organized, work well under deadlines and have excellent verbal and written communication skills
- A creative mind with an ability to suggest improvements and strong attention to detail
- While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and ability to operate a computer, and keyboard
- Regular lifting, moving, and storing of inventory up to 20lbs is required
- Occasional assistance in moving furniture to support event setup will be required in this role
Physical Requirement
It's ok if your experience doesn't check every box! If you check off more than a few - great! We’d welcome a chance to get to know what you can bring, how you can add to our culture, and hear your unique story.
Work location:
This is an in-office position at our Waterloo, Ontario location. Let’s chat more about the working arrangement.
You will be provided with the tools, resources and support to ensure your success.
The things you’ll enjoy:
An impactful product that gives back to the communities and frontline workers that support our everyday lives.
People with great attitudes that lead to great results through our values: Empathetic, Bold, Innovative and Empowering.
A diverse team that celebrates unique perspectives and experiences that add richness to our culture.
Leaders that trust deeply who leverage our skills, adapt to us as individuals and encourage us to be our best selves.
Our Perks
Ready to join the team? Here’s what’s next.
Apply. Our Talent Acquisition team is committed to providing an outstanding experience throughout your journey with us. Learn more about Axonify by visiting us at www.axonify.com/careers
We believe our team’s unique life experiences, backgrounds, cultures, beliefs and abilities add richness to our culture and depth to our ideas. Our ongoing commitment to diversity and inclusion creates an environment that supports, empowers and delivers a sense of belonging for all members of the team.
We want to remove barriers that may limit you from joining Axonify. Email us at accessibility@axonify.com to let us know how we can provide you with reasonable accommodations through our candidate journey.