We are actively seeking an IT Specialist to join our dynamic IT Team at Avidbots Corp. As a key player in our team, you'll be responsible for maintaining the efficiency of our IT systems, providing advanced technical support, and contributing to various IT projects.

How You Will Make a Difference:

Take charge of onboarding and termination procedures, ensuring accurate setup, license assignments, and records maintenance following IT Operations processes.
Diagnose and resolve complex issues related to operating systems, including performance, configuration, and compatibility problems.
Play an integral role in IT projects, leveraging your expertise to contribute effectively.
Demonstrate proficiency in writing scripts to automate routine IT Operations tasks, enhancing team efficiency.
Bring advanced skills in Systems Integration to ensure seamless data flow through a variety of technologies
Demonstrate advanced knowledge of industry-specific compliance standards, ensuring adherence.

Key Skills and Qualifications:

Bring 5+ years of practical experience in advanced IT support or a similar role.
Proficient in Ubuntu/Windows systems, software installation, and advanced troubleshooting of software/hardware issues.
Expertise in Systems Integration, ensuring seamless data flow through technologies like SSO, SAML, SCIM, and APIs.
knowledge of ISO 27001 requirements.

Nice to Have:

Familiarity with Freshservice ticketing system.
Knowledge of Crowdstrike and familiarity with Jumpcloud/Windows Active Directory and its policies.
Understanding of MDM (Mobile Device Management) Tools.
Familiarity with Epicor.
Knowledge of ITIL 4 framework.
Certification in AWS and Azure.
Salesforce Certification

If you are an experienced and responsible IT professional with a passion for staying ahead in technology, we invite you to apply for this exciting opportunity to contribute to our IT Team at Avidbots Corp.

Apply now

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