Work In Tech

Why should you consider joining Auvik?

• You want to work at a company that is building impactful, relevant technology. Auvik’s network management software helps IT teams by automating time-consuming tasks, streamlining operations, and mitigating risk. It’s more important than ever to be able to remotely monitor and manage network infrastructure, and with Auvik, IT professionals have that essential visibility and control.

• You want to work with a leadership team who are transparent and trustworthy. Our senior leaders have a vision for Auvik. They are experienced, knowledgeable, approachable, and consistently working hard to drive success, both for the company and the team of people who make it happen.

• You want to work with a product customers love. People rave about what we’ve built—our latest NPS was 57 (phenomenal!). Our customers are smart, aspirational, and highly technical. It pays to get the details right.

• You want regular opportunities for learning and growth. With ongoing feedback from leadership, you’ll find that Auvik encourages you to be your very best. Our onboarding process is thorough and informative because we want to make sure you’re prepared to have a great work experience. We also have programs designed to help you take the next steps you want for your career.

• You want the flexibility to manage your work, your way. We’re a fully distributed team and we’re prepared to continue to support working from home (or the space you choose!). We trust you to get the job done where you feel most comfortable and effective.

What’s this role about?

As the Accounts Receivable Analyst, you’ll help the Finance team with administering the order-to-cash cycle for Auvik’s global entities. You will own the company’s billing process, cash collections and liaison with Sales/Customer Success Teams to support customer queries. This role reports into the Accounting Manager and works closely with the Business Systems Analyst to maintain our billing platform and integrations.

What will I be doing?

• Support the Customer Success Team in customer churn, payment issues. Own the credit/refund process and churn process.
• Represent the best interests of the Finance team for any system implementations, integrations or projects that pertain to AR functions
• Act as internal liaison for sales and customer success teams for billing and order requirements
• Establish policies and practices to manage cash flow and receivables and maintain documentation of the same.
• Liaise with Reporting and Controls Manager as needed to update AR team controls and remediate as necessary.
• Review subscription invoices generated for proper recording, recognition, and reporting.
• Own all reconciliations and analysis necessary for AR captions during month end close and year-end.
• Prepare daily bank reconciliations, verify the accuracy of all accounts, and record adjustments as required
• Provide ad hoc reporting as needed to support other teams, including Sales, FP&A etc.
• Liaise with auditors and provide documentation and process commentary as requested for audits
• Analyze overdue receivables to determine collectability and provide necessary allowances, partner with Customer Success to develop and maintain reporting to maximize collections.
• Calculate and record month-end foreign exchange adjustments
• Reconcile AR, related accounts, cash and other balance sheet items as assigned in Floqast as per month end schedule
• Ensure compliance with company policies and procedures, adhere to all controls processes
• Maintain subscription pricing catalog; coordinate with key stakeholders to ensure all changes are properly identified and updated in the catalog; review and update for obsolescence, etc.
• Identify opportunities for efficiencies and/or automation and work with the Accounting Manager to scope, implement and monitor changes.
• Create and/or maintain process documentation for all processes

In addition, the Accounts Receivable Analyst may be asked to contribute to any number of special projects or assignments from the finance or leadership team.

What are we looking for?

• Postsecondary education in accounting, finance or business & admin.
• Moderate to advanced knowledge of Microsoft Excel.
• Attention to detail with a passion for accuracy.
• Strong time management, problem solving, and organizational skills.
• A business partner that can communicate effectively.
• Self-motivated, proactive, a team player, and customer focused.

About Auvik

Auvik makes network management easier. Our software provides the visibility and automation IT professionals need to focus on the work that delivers the greatest value to their organization. Today, Auvik helps IT teams manage more than four million devices on over 50,000 networks worldwide.

Auvik is one of the fastest growing North American technology companies, and is winner of the Deloitte Technology Fast 50, Deloitte Fast 500, and was recognized as the #1 ranked Canadian company in the FT Americas’ Fastest Growing Companies list.

We’re focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well. Don't have a working webcam? We will help you find a space you can conduct your interview from Have kids or pets in the background? Don’t worry about it. Just let us know what you need when we reach out to schedule and we will make it work!

Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.