IT System Analyst
Attabotics
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Calgary, AB, Canada
Who you are
- Proven experience in managing IT infrastructure and services with a minimum of 3-5 years of experience in IT management or a related role
- Proven experience in IT system analysis, design, implementation, and maintenance
- Strong knowledge of Microsoft Azure services and administration, with experience in deploying and managing cloud-based infrastructure
- Microsoft Certified Azure Administrator Associate
- Microsoft 365 Certified: Modern Desktop Administrator Associate is an asset
- Proficiency with infrastructure as code, infrastructure automation and orchestration
- Proficiency in Microsoft 365 administration, including Exchange Online, SharePoint Online, Teams, and Azure Active Directory
- Experience in administering line of business applications, such as ERP systems, CRM systems, or custom applications
- Excellent problem-solving skills and the ability to troubleshoot complex technical issues
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Experience in data and information lifecycle management, root cause analysis, problem resolution, change management and ITIL
- Experience with reporting, workflows, automation and scripting with Power Apps, Power Portals, Power Automate and resources in Azure preferred
What we need
- Manage and maintain Microsoft Azure services, including virtual machines, storage accounts, virtual networks, and Azure Active Directory
- Design, deploy, and monitor Azure and other business systems, ensuring high availability, scalability, and security
- Implement and manage Azure infrastructure as code using tools such as Azure Resource Manager (ARM) templates other automation tools
- Monitor, tag, and optimize Azure costs, identifying opportunities for cost savings and efficiency improvements
- Implement and provide guidance/input on Azure governance policies and ensure compliance with organizational standards and best practices
- Work with Cybersecurity and governance to configure and manage security and compliance features, such as data loss prevention (DLP) policies, threat protection, and identity and access management
- Monitor and troubleshoot Azure service health and performance issues, collaborating with Microsoft support as needed.
- Stay informed about Azure updates and new features, evaluating their potential impact on the organization and recommending adoption strategies
- Administer and maintain Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business
- Maintain configuration records in CMDB for systems, services, assets, and accounts
- Collaborate with business stakeholders to understand their requirements and translate them into technical solutions
- Configure and customize both cloud and on premise line of business applications to align with business processes and workflows
- Leveraging the corporate ITSM ticketing system, manage employee requests and provide technical support and troubleshooting for line of business applications and cloud systems, resolving issues in a timely manner to minimize disruptions
- Perform regular maintenance and updates to ensure the stability and performance of line of business systems
- Establish, use, and document system configurations, standards, checklists, processes, procedures, provide mentorship to end users as needed, and ensure a high standard of customer experience
- Monitor and administer the backup solution to ensure all systems are properly backed up in the event of a disaster
This job is no longer accepting applications
See open jobs at Attabotics.See open jobs similar to "IT System Analyst" Work In Tech.