Hi there, we’re Article. 👋 Since 2013, we’ve been making it easy to create beautiful spaces with our online direct-to-consumer modern furniture. Now, we’re moving from clicks to bricks and opening physical retail stores across the US and Canada, expanding our reach from digital-first to a true omni-channel experience.
This is where you come in. As a Sales Floor Lead, Operations, you’ll help model meaningful customer experiences while supporting team success and driving showroom performance.
Why We Need You:
For our new Toronto Store, you will play a pivotal role in shaping the success of our brand-new location. You are:
An Operational Champion & Role Model: Ready to establish foundational operational processes, maintain inventory accuracy, and step up as a trusted Manager on Duty to keep daily operations running safely and efficiently.
A Hands-On Peer Coach: Skilled at supporting the team in real-time, sharing operational standards and safety practices, and guiding the floor during your MOD shifts to help Home Experts build confidence.
A Champion for Customer Connection: Focused on ensuring a safe, organized, and operationally ready showroom that enables an incredible customer experience, while handling floor escalations with empathy and care.
About the new store:
This is our second store in Canada, and we're excited to be based in the heart of Toronto's fashion district and become part of the local community.
Our store address is: 90 Bathurst St., Toronto
Store size: 9600 square feet
Staff size/ model: 1x Store Manager, 2x Assistant Managers, 2x Sales Floor Leads, 8x Home Experts (associates)
Hours of operation: The store is open 7 days per week, 10 am - 8 pm.
Interview and Onboarding Schedule:
Video Interview (July 27th - 31st)
A 30-minute video interview with our Talent Acquisition team to discuss your background and interest in Article.
Final Interview (August 4th & 5th)
In-person interview with the Store Manager.
In-store Training & Onboarding (August 24th - September 12th)
