Hi there, we’re Article. 👋 Since 2013, we have been redefining the furniture industry one sofa at a time, it’s not easy — it requires solving challenging, meaningful problems. This is where you come in, as a Manager, New Store Opening, you'll lead the cross-functional delivery of our new retail locations from development kickoff through construction completion and Day-1 opening.
You'll bring together teams across the business to ensure our stores open on time, on budget, and fully ready to welcome our customers.
Why We Need You:
We’re growing our retail footprint and opening more stores across North America. This role ensures every new store launches smoothly by coordinating the many teams involved in getting a location ready for opening day.
This is a new role created to expand our store opening capability and build repeatable processes that allow us to grow confidently.
Within your first few months, you’ll take ownership of the opening timeline for upcoming store launches and establish strong working relationships with teams across Construction, Retail Operations, IT, and Supply Chain.
In a year, you’ll be proud to say you helped open multiple stores successfully while building the playbooks and processes that make future openings faster and more predictable.
Why Article?
As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best. You’ll do all this while growing your skills within a company redefining the furniture industry.
We take our work seriously, but not ourselves.
About the Retail Operations team
Our Retail Operations team brings the Article brand to life in brick-and-mortar spaces. From store design and construction to operations and customer experience, this team ensures our retail locations deliver the same remarkable experience customers expect from our online store.
We work closely with teams across the business including Construction, Supply Chain, Finance, Legal, IT, People & Culture and Merchandising.
We are a hybrid team, with this role working from the Vancouver HQ office at least three days per week.
** Please note: Frequent travel will be required to support new store openings and site visits across North America.
Interview Process Timeline:
We want to help you plan ahead - here’s what the interview process will look like for this role if you are selected to move forward:
Video Interviews You’ll hear from us the week of March 23 to schedule a video interview for the week of March 30.
In-Person Interviews In-person interviews will take place the week of April 13.
Please note there may be a short gap between stages of the process for this role. If you don’t hear from us right away, don’t worry. We’ll be in touch as soon as the next step is scheduled.
Location Interviews for this role will be held on-site at our Vancouver HQ (1010 Raymur Ave).
Department
Retail
Employment Type
Permanent - Full Time
Location
Vancouver
Address
1010 Raymur Avenue, Vancouver, British Columbia, V6A 3T2
Own the end-to-end delivery of new store openings from project kickoff through Day-1 launch and handoff to Retail Operations
Build and manage the integrated opening timeline across construction, technology, merchandising, staffing, and operational readiness
Establish readiness checkpoints and lead go/no-go opening reviews
Ensure each store is operationally ready across permits, systems, inventory, merchandising, staffing, training, safety, and compliance
Timeline & Delivery Governance
Own the master new store opening schedule and maintain the source-of-truth plan
Lead weekly cross-functional opening meetings and track risks, issues, and decisions
Identify schedule risks early and propose solutions to protect the opening date
Provide concise status updates to leadership on progress and blockers
Budget & Capex Governance
Own store opening capital budget tracking including forecasting, variance reporting, and approval routing
Manage change control processes and ensure scope changes follow proper governance
Partner with Finance to ensure accurate project tracking and reporting
Lead value-engineering conversations when needed while protecting brand standards and customer experience Cross Functional Collaboration
Serve as the single point of coordination across Construction, Real Estate, Design, Legal, People & Culture, Finance, IT, Supply Chain, and Retail Operations
Ensure all teams have clear deliverables and timelines for opening readiness
Support store technology readiness and system handoffs to operational teams
Ensure documentation and operational handoff packages are complete
Store Opening Playbooks & Continuous Improvement
Build and maintain standardized store opening playbooks, templates, and processes
Run post-opening reviews and translate learnings into improved processes
Develop repeatable ways of working that allow the business to scale store openings over time
Vendor & Procurement Governance
Coordinate vendor procurement and contract workflows related to new store openings
Support vendor selection processes and ensure scope clarity and comparability across bids
Track vendor performance and address issues when they arise
Retail Operations Partnership
Work closely with Retail Operations to ensure stores open fully operationally ready
Coordinate opening readiness activities including fixtures, systems, staffing readiness, and operational materials
Lead the formal transition of new stores to Retail Operations after launch
People Leadership
Manage and develop the Construction Manager (New Stores)
Set priorities, provide coaching, and ensure high standards of execution
Who You Are:
You have 6+ years leading retail store openings, store development programs, construction projects, or similarly complex cross-functional initiatives
You understand the full lifecycle of a retail store opening, from early planning through construction and operational readiness
You are comfortable managing complex timelines, budgets, and multiple stakeholders simultaneously
You know how to align teams across construction, technology, operations, and merchandising to deliver a successful opening
You bring strong financial discipline and experience managing project budgets, forecasts, and change control
You are highly organized, detail-oriented, and able to identify risks early while keeping projects moving forward
You communicate clearly and build strong working relationships with internal teams, vendors, and external partners
Nice to Have
PMP certification
Experience delivering multi-site retail rollouts
Experience opening stores across Canada and the United States
Additional Requirements
Ability to travel frequently across Canada and the United States to support new store openings and site visits
Legally able to work in Canada
Completion of criminal background check
Perks & Benefits:
Wealth:
The salary range is $120,000 to $145,000.
The starting salary will be determined by your transferable skills, knowledge, work experience, and the hiring team’s budget, which is based on business needs, market compensation data, and internal equity.
4% RRSP matched contributions through Wealthsimple
We believe in Winning Together. When Article hits its annual financial goals, eligibleemployees will receive a cash bonus.
Life:
20 days of vacation*
1 extra day off (Inclusion and Diversity Day)
6 well-being (sick) days
Hybrid work: 3 days a week in the office
Work remotely (anywhere in the world) for up to 3 weeks
Total Health:
Excellent extended health, dental, and vision benefits
$1000 health/lifestyle spending account* for your total physical and mental well-being
TELUS Health App
Mental Health Assistance/Counseling
Virtual medical appointments
Office Space:
The Article HQ is a converted warehouse, with an open accessible layout and no offices (even for our founders)
Work from your desk, an Article sofa, collaboration spaces, or a private meeting room
Stand-up desks can be requested
Our kitchens are stocked with salty, sweet, and healthy snacks, & all the premium coffees and teas to keep you buzzing
On-site fitness equipment with showers and towel service
Pickleball, badminton, and table tennis matches happen, from very competitive to very casual
A dog-friendly office - well-socialized pups are welcome
Getting here:
Free street parking (first-come, first-served; no reserved spots for senior leaders)
Indoor secure bike storage with change rooms and showers
20-minute walk to either Main Street- Science World or VCC Clark Skytrain stations
Extra:
45% discount on our entire product range (15% for friends and family)
*Prorated
#INDARTICLE
About Article
Hi there, we’re Article. 👋 Since 2013 we’ve been redefining the furniture industry one sofa at a time.
Vancouver, Canada is home to our HQ (and our first retail store)
Ho Chi Minh City, Vietnam is home to our Asia HQ
Our US and Canadian logistics network serves our customers coast to coast
Artificial Intelligence (AI) in Hiring:
At Article, we value authenticity and transparency in our hiring process. We want to get to know the real you, not an AI-generated version. Here are some guidelines around Artificial Intelligence in Hiring and what we expect from you.
From us, you can expect that humans make hiring decisions.
Criminal Background Checks:
Having a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted.
The decision if a criminal record will restrict your employment will be made on a case-by-case basis, where we conduct an "individualized assessment"—a reasoned, evidence-based determination as to whether the applicant's past conviction has a direct and adverse relationship with the specific job duties of the position.
Work Authorization:
Unless otherwise stated, all open roles require legal authorization to work in the location where the job is based, without requiring VISA sponsorship.
For US-based roles, Article participates in E-Verify
Be Aware of Scam Jobs/ Recruitment Fraud:
Click here for more information onScam Jobs.If you receive a suspicious message or job offer claiming to be from Article, please do not engage. Forward the message to careers@article.com so we can investigate.
Equal Opportunity Statement:
At Article, we value and respect individuals for their different talents, skills, abilities, and unique contributions. Employment decisions are based on merit and business needs, and not on race, ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, personal beliefs, or any other classification protected by federal, state, provincial, and local laws and ordinances.
Accommodations:
Reasonable accommodations are related to a disability or another protected characteristic. Applicants can also request accommodation at any stage of the recruitment process by notifying the hiring team or emailing ta.accommodation@article.com. This email is dedicated to accommodation requests only—non-related messages will not receive a response.
