Home Expert Associate (Retail)
Article
Vancouver, BC, Canada
CAD 24-24 / hour
Posted on Oct 30, 2025
Hi there, we’re Article. 👋 Since 2013, we’ve been redefining the furniture industry one sofa at a time, and in 2024, we opened our first retail showroom in East Vancouver. As a Home Expert Associate, you’ll be the face of Article, helping every customer feel welcomed, supported, and confident in their choices.
We're hiring a part-time Particle to join our in-store team at:
Address: 848 E Hastings St, Vancouver, BC
Hours: 24 hours a week (possibly more if available)
Availability:
Address: 848 E Hastings St, Vancouver, BC
Hours: 24 hours a week (possibly more if available)
Availability:
Our store is open 7 days a week, 10am -6pm PST.
As a part-time employee, you must have a minimum availability of five days per week, including mandatory availability on 3 week days and both Saturday and Sunday. While you may be scheduled for just one weekend day, there may be instances where both Saturday and Sunday are required. Work schedules will be provided at least two weeks in advance, with specific start times varying within a specified range.
We require individuals with flexible availability. The shifts you will be assigned to will typically be between the following hours:
9am - 7pm PST.
If you are interested in joining our team, please ensure that you can accommodate these shift timings as part of your availability.
- Department
- Retail
- Employment Type
- Permanent - Part Time
- Location
- Vancouver
- Address
- Vancouver, BC, V6A 3T2 Open in Google Maps
- Workplace type
- Onsite
- Compensation
- $24.00 / hour
What You'll Do:
As a Home Expert, you have a passion for helping customers create beautiful spaces in their homes. You are up to date on the latest trends and seek out ways to inspire and delight our customers. You have a proven ability to drive sales and deliver on KPI’s.
- Welcome customers into the showroom and help them feel at home
- Guide customers through our furniture selection and support online ordering
- Solve customer questions and issues in person, on the phone, via email or chat
- Stay informed about our products, tools, and policies to support customer confidence
- Keep the showroom looking beautiful and organized throughout the day
- Use internal systems to manage orders, support returns, and navigate logistics
- Collaborate with teammates and contribute to a respectful, team-first environment
- Participate in regular coaching and feedback with your General Manager
- Flex to support peak periods on weekends and key retail dates
Who You Are:
Qualifications:
- Minimum 18 years of age.
- Legally able to work in Canada with no hour-based restrictions (e.g. not eligible for student VISAs).
- Able to complete a criminal background check.
Customer Experience:
- You’re passionate about helping people and love solving problems
- You bring retail experience, ideally in a considered-purchase environment, where customers take time to compare and decide
- You build strong, genuine relationships that create long-term Article customers
Work Style:
- You're looking for a flexible schedule that fits your lifestyle
- You’re resilient, adaptable, and enjoy being part of a collaborative, fast-paced environment
Perks & Benefits:
Wealth:
- $24 hourly
- 4% RRSP matched contributions through Wealthsimple
- Bi-weekly pay schedule
Life:
- 15 days of vacation*
- 1 extra day off (Inclusion and Diversity Day)
- 6 well-being (sick) days
- Flexible part-time schedule
- Paid, full-time onboarding and training
Total Health:
- Excellent extended health and dental benefits packages
- $1000 health/lifestyle spending account* for your total physical and mental well-being
- TELUS Health App
- Mental Health Assistance/Counseling
- Virtual medical appointments
Extra:
- 45% discount (15% for friends and family, too) on our whole product offering
About Article
Hi there, we’re Article. 👋 Since 2013 we’ve been redefining the furniture industry one sofa at a time.
- Vancouver, Canada is home to our HQ (and our first retail store)
- Ho Chi Minh City, Vietnam is home to our Asia HQ
- Our US and Canadian logistics network serves our customers coast to coast.
Artificial Intelligence (AI) in Hiring:
At Article, we value authenticity and transparency in our hiring process. We want to get to know the real you, not an AI-generated version. Here are some guidelines around Artificial Intelligence in Hiring and what we expect from you.
From us, you can expect that humans will carefully review every application. We do not use artificial intelligence or ranking algorithms in our hiring decisions.
Criminal Background Checks:
Having a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted.
At Article, we value authenticity and transparency in our hiring process. We want to get to know the real you, not an AI-generated version. Here are some guidelines around Artificial Intelligence in Hiring and what we expect from you.
From us, you can expect that humans will carefully review every application. We do not use artificial intelligence or ranking algorithms in our hiring decisions.
Criminal Background Checks:
Having a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted.
The decision if a criminal record will restrict your employment will be made on a case-by-case basis, where we conduct an "individualized assessment"—a reasoned, evidence-based determination as to whether the applicant's past conviction has a direct and adverse relationship with the specific job duties of the position.
Work Authorization:
Unless otherwise stated, all open roles require legal authorization to work in the location where the job is based, without requiring VISA sponsorship.
For US-based roles, Article participates in E-Verify
Be Aware of Scam Jobs/ Recruitment Fraud:
Click here for more information on Scam Jobs. If you receive a suspicious message or job offer claiming to be from Article, please do not engage. Forward the message to careers@article.com so we can investigate.
For US-based roles, Article participates in E-Verify
Be Aware of Scam Jobs/ Recruitment Fraud:
Click here for more information on Scam Jobs. If you receive a suspicious message or job offer claiming to be from Article, please do not engage. Forward the message to careers@article.com so we can investigate.
Equal Opportunity Statement:
At Article, we value and respect individuals for their different talents, skills, abilities, and unique contributions. Employment decisions are based on merit and business needs, and not on race, ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, personal beliefs, or any other classification protected by federal, state, provincial, and local laws and ordinances.
Accommodations:
Reasonable accommodations are related to a disability or another protected characteristic. Applicants can also request accommodation at any stage of the recruitment process by notifying the hiring team or emailing ta.accommodation@article.com. This email is dedicated to accommodation requests only—non-related messages will not receive a response.
Our Hiring Process
Stage 1:
Applied
Stage 2:
Review
Stage 3:
Interview
Stage 4:
Hired
Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.
