Hi there, we’re Article. 👋 Since 2013, we have been redefining the furniture industry one sofa at a time, it’s not easy, it requires solving challenging, meaningful problems. This is where you come in.
As a Director, Merchandising, you'll be responsible for both the business performance of assigned categories as well as the operational excellence of the Category Management function. Specifically, overseeing our Outdoor, Decor, and New Business categories.
*Notes: 1) Internally, your title will be Director, Category Management (CMT). 2) This is a hybrid role, meaning you will need to be in our Vancouver HQ 3 days per week and reside in the Lower Mainland, BC.
Why We Need You:
The Category Management team curates and manages Article’s product assortment, making it easier for customers to furnish their homes with confidence. Meaning, you will be at the forefront and fully own the sales and performance of your assigned categories.
As Director, you’ll lead the Outdoor, Decor, and New Business categories, owning their sales, margin, and growth performance. You’ll also guide the operational health of the Category Management (CMT) function, ensuring our team runs strategically and efficiently.
You won’t need prior furniture experience to succeed in this role. But, what you will need is the ability to:
Drive results through strong cross-functional partnerships; especially with Product Design, Supply Chain, Marketing, Creative, and Finance.
Build and evolve a resilient, empowered team that’s excited to solve meaningful problems.
Shape how Category Management shows up at Article — championing both customer impact and operational excellence.
Why Article?
As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best (you’re the expert, after all). You’ll do all this while growing your skills within a company that is redefining the furniture industry.
About the CMT team:
We are a hybrid team; you'll be in the office three days a week. Currently, split into 2 teams:
Indoor Furniture includes Dining/Office, Bedroom/Entry, and Living Room. On this team, there are 9 Particles.
The team you would oversee - Outdoor, Decor & New Business. Currently, there are 4 other Particles on this team.
You’ll be leading a team of 2 Category Managers, a Junior Category Manager, and a Category Specialist.
Create and manage category management best practices that enable the function to operate effectively and reliably.
Develop, in partnership with the VP, long-term growth strategies for product categories.
Lead and mentor Senior Category Managers, Category Managers, and other team members to meet functional goals.
Co-lead strategic contract negotiations, feedback, and accountability with cross-functional partners to ensure the team is equipped with the critical inputs and infrastructure required to perform at a high level.
Ensure the development, maintenance, and continuous improvement of strategies that can include identifying, documenting, and prioritizing investment proposals for business growth that will help grow your category’s share of the market.
Lead category management efforts across cross-functional workflows to ensure business success.
Act as a champion of the customer internally, negotiating performance commitments on behalf of our customer with function owners across the business.
Be accountable for the performance (revenue and profitability) of an assigned Article product categories.
Steer pricing and promotional pricing strategy for your scope of business, ensuring we meet revenue and margin targets.
Analyze business performance with the ability to dive deep into the details and present high-level insights that translate into actions.
Team Leadership
Empower direct reports with decision-making autonomy while maintaining accountability for results.
Conduct regular performance reviews, providing constructive feedback and coaching to drive individual and team development.
Foster collaboration and effective communication across cross-functional teams.
Develop succession planning by identifying and developing high-potential talent within the category management team.
Oversee the execution of product lifecycle management activities, ensuring teams deliver on time and meet strategic objectives.
Who You Are:
Qualifications:
10+ years of experience in category management, merchandising, or product leadership within retail or eCommerce.
4+ years leading and developing high-performing teams in Category Management or Merchandising.
Proven ability to influence business outcomes through strategy, collaboration, and stakeholder management.
Experience leading in high-growth, fast-paced environments.
Technical Skills:
Strong analytical and critical thinking skills — able to dive into data and turn insights into action.
Comfortable making pricing and promotional decisions that drive both revenue and profitability.
Tools We Use:
Proficiency with business analysis tools and data platforms (e.g., Excel, BI tools, or equivalent).
Familiarity with product lifecycle and assortment planning systems (you don’t need furniture experience — just a strong foundation in retail operations).
Must-haves:
A customer-first mindset and strategic thinking approach.
Excellent communication and leadership skills.
A collaborative, “above the line” approach to working across functions.
Adaptable and resilient in managing competing priorities and changing environments.
Additional Requirements:
Legally able to work in Canada.
Completion of a criminal background check.
Perks & Benefits
Wealth:
The salary range is $200,000 to $240,000. The starting salary will be determined by your transferable skills, knowledge, work experience, and the hiring team’s budget, which is based on business needs, market compensation data, and internal equity
4% RRSP matched contributions through Wealthsimple
Life:
20 days of vacation*
1 extra day off (Inclusion and Diversity Day)
6 well-being (sick) days
Hybrid work: 3 days a week in the office
Work remotely (anywhere in the world) for up to 3 weeks
Total Health:
Excellent extended health and dental benefits packages
$1000 health/lifestyle spending account* for your total physical and mental well-being
TELUS Health App
Mental Health Assistance/Counseling
Virtual medical appointments
Office Space:
The Article HQ is a converted warehouse, with an open accessible layout and no offices (even for our founders)
Work from your desk, an Article sofa, collaboration spaces, or a private meeting room
Standup desks can be requested too
Our kitchens are stocked with salty, sweet and healthy snacks, & all the premium coffees and teas to keep you buzzing
On-site fitness equipment with showers and towel service
Pickleball, badminton, and table tennis matches happen, from very competitive to very casual
A dog-friendly office - well-socialized pups are welcome
Getting here:
Free street parking (first-come, first-served; no reserved spots for senior leaders)
Indoor secure bike storage with change rooms and showers
20-minute walk to either Main Street- Science World or VCC Clark Skytrain stations
Extra:
45% discount on our entire product range (15% for friends and family)
*Prorated
About Article
Hi there, we’re Article. 👋 Since 2013 we’ve been redefining the furniture industry one sofa at a time.
Vancouver, Canada is home to our HQ (and our first retail store)
Ho Chi Minh City, Vietnam is home to our Asia HQ
Our US and Canadian logistics network serves our customers coast to coast.
Artificial Intelligence (AI) in Hiring:
At Article, we value authenticity and transparency in our hiring process. We want to get to know the real you, not an AI-generated version. Here are some guidelines around Artificial Intelligence in Hiring and what we expect from you.
From us, you can expect that humans will carefully review every application. We do not use artificial intelligence or ranking algorithms in our hiring decisions.
Criminal Background Checks:
Having a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted.
The decision if a criminal record will restrict your employment will be made on a case-by-case basis, where we conduct an "individualized assessment"—a reasoned, evidence-based determination as to whether the applicant's past conviction has a direct and adverse relationship with the specific job duties of the position.
Work Authorization:
Unless otherwise stated, all open roles require legal authorization to work in the location where the job is based, without requiring VISA sponsorship.
For US-based roles, Article participates in E-Verify
Be Aware of Scam Jobs/ Recruitment Fraud:
Click here for more information onScam Jobs.If you receive a suspicious message or job offer claiming to be from Article, please do not engage. Forward the message to careers@article.com so we can investigate.
Equal Opportunity Statement:
At Article, we value and respect individuals for their different talents, skills, abilities, and unique contributions. Employment decisions are based on merit and business needs, and not on race, ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, personal beliefs, or any other classification protected by federal, state, provincial, and local laws and ordinances.
Accommodations:
Reasonable accommodations are related to a disability or another protected characteristic. Applicants can also request accommodation at any stage of the recruitment process by notifying the hiring team or emailing ta.accommodation@article.com. This email is dedicated to accommodation requests only—non-related messages will not receive a response.
