Work In Tech

Our mission is simple: End Cyber Risk. We’re looking for a Security Services Technical Trainer 3 to be part of making this happen.

Position Overview and Objective

The Security Services Trainer 3 provides training to the S2 team with responsibilities and skills that may include the following:

Primary Responsibilities and Duties

• Design, create and deliver technical training in a variety of formats (instructor led, recorded, interactive eLearning).

• Rapidly learn new technology and apply adult learning principles to distill it into effective lessons.

• Create hands on lab activities in a complex technical environment.

• Maintain and improve existing training material.

• Assist in the maintenance, and enhancement of the Learning Management System (LMS).

• Lead innovative projects to improve training infrastructure and processes.

Key Skills

• Ability to effectively present and control a forum with your voice both in-person and utilizing remote and recorded technologies

• Able to enthusiastically deliver high quality instructor led training

• Able to sound natural and comfortable recording a lesson

• Skilled at developing eLearning using Captivate, Active Presenter, or equivalent

• Security basics

• Networking basics

• Solid grasp of instructional fundamentals for adult learners

Minimum Qualifications

• College diploma or university degree in Computer Science, a Computer Security program

• 3 + years providing instructional design and delivery

Travel Requirements

Typically 10% or less of business travel

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

• Equity for all employees

• Flexible time off and paid volunteer days

• RRSP and 401k match

• Training and career development programs

• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services

• Robust Employee Assistance Program (EAP) with mental health services

• Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.

Security Requirements

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

• Background checks are required for this position.

• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.