Work In Tech

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.

Our mission is simple: End Cyber Risk. We’re looking for a Product Manager to be a part of making this happen.

About the Role

The Arctic Wolf product team is looking for a passionate Product Manager to join our Managed Detection and Response product team.

As the Product Manager – Observation Reduction & Optimisation, you will be working alongside and in collaboration with whole of the Managed Detection & Response and ingestion infrastructure teams to identify optimisations and savings within the ingestion pipeline.

You will be working closely with our Security Services, Product and Engineering teams covering all MDR attack surfaces seeking to identify areas for optimisation and observation reduction, translating these into internal projects. These projects, spanning multiple areas and engineering teams, will involve ownership and management of the internal go-to-market and engineering, along with the full lifecycle from concept through successful launch.

You will be responsible for writing product requirements and business justifications for all proposals by curating feedback from the various internal teams and stakeholders. You will be the subject matter expert on all telemetry sourced into the Arctic Wolf infrastructure and pipeline, its purpose, use and justification. You will be responsible for the internal roadmap, ensuring you are delivering on project and corporate goals. You will consistently demonstrate Arctic Wolf’s values in your work and your interactions with stakeholders.

This role requires cross-functional and cross-team collaboration, and the candidate in this role will succeed through partnership, indirect authority, and relationship building as much as technical acumen. Your primary customers in this role will be our internal security, engineering and product teams.

You will also assist with the overall execution of the product function, including ensuring process requirements are met, providing suggestions and improvements to existing product processes, and mentoring and supporting other product team members, and cross-functional stakeholders.

Who You Are:

• 2 years of product management experience, or similar experience with a transferrable skillset, such as Business Analyst, Project Manager, or others

• Experience in software engineering, security, data science, or other deeply technical field

• Effective Communicator – You can communicate clearly and succinctly through verbal, written, and other forms of communication; You practice active listening, and ask insightful questions. You prioritize and communicate the right information to the right audience. You know how to cut through the noise to get to the signal and amplify the signal

• Critical Thinker – You can dig in and get to the root of the issue. Whether its listening with your customers and asking clarifying questions or coming up with novel solutions to problems – you are insightful, inquisitive, intuitive and a problem solver.

• Humble – You embody servant-leadership. You are willing to dive in and get your hands dirty and always willing to help out. You are accountable and drive for good decisions, but you own your mistakes. You accept feedback graciously, and you give your colleagues grace.

• Assertive – You recognize the value of getting diverse inputs, but you also recognize the need to act. You move decisively with the best information you have at hand, and you acknowledge when you need to pivot, and take accountability.

• Collaborator – You know your success is your team’s success. You are easy to worth with but are always driving towards a goal. You enable success across different functions. You strive to make an inclusive environment and make sure everyone has their voices heard. You give praise and credit freely to your colleagues.

We recognize that everyone's career journey is different and encourage you to apply even if you don't meet every requirement. We're eager to meet people that believe in our mission and can contribute to our team -- not just candidates who can check all the boxes.

About Arctic Wolf

At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022).

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.

Environment and Physical Demands

Work is primarily sedentary in nature and can be executed sitting or standing positions in an office environment.

Requires ability to utilize technology related to using a keyboard, verbal communication, and work with device screens which require visual acuity.

If located in a company office, often requires the mobility to physically navigate the space.

In the event of business travel, mobility sufficient to utilize public and private transport and navigate to essential locations.

May include moving or lifting of 25 pounds or less (e.g., office chair, reams of paper).

Security Requirements

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

• Background checks are required for this position.

This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.