Work In Tech

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.

Our mission is simple: End Cyber Risk. We’re looking for a Senior Reliability Developer to be part of making this happen.

About the Role

We are looking for a Senior Reliability Developer to join our SRE team. The ideal candidate has been part of developing an SRE team and associated processes, and has strong technical skills. If you want the opportunity to help scale an SRE team from the ground up to a global team, this is the job for you.

Our systems run globally and scale to handle more than 250 billion events per day with continued exponential growth. Security is what we do and reliability is what we need in order to provide the best possible Security Operations for our customers. We live and breathe Infrastructure-as-Code and are working hard to build a world class CI/CD pipeline. The SRE team is not a classic Operations team with a fancy label, but a software engineering role with a focus on reliability.

Responsibilities Include:

• Help develop SRE processes and best practices

• Design, develop, and deploy software to help scale the customer-facing services with a focus on security and reliability

• Work with other R&D infrastructure teams to continue to develop the continuous delivery and observability systems

• Collaborate with the R&D product teams in developing reliable, scalable, observable systems

• Triage and debug production incidents, and participate in blameless postmortems

• Reduce toil by automating everything

We value a culture of sharing, so every team has the opportunity to share their work with the entire department during our monthly R&D Demos. Once a year we hold a department-wide Hackathon, teaming up across all R&D teams over four days to collaborate and build cool ideas outside the normal project scope. While innovation is the focus, some of these ideas do make it into our products.

About You

You’re an experienced software developer who enjoys solving complex technical challenges with little to no guidance. You care about writing quality code that is maintainable. Working collaboratively in cross-functional teams is your thing. Colleagues look to you for guidance on software development best practices.

You should have experience in many of the following areas:

• Working in an SRE Engineering team to reducing toil for R&D teams and managing large-scale services

• Experience with software development and testing using Go or Python

• Designing, building and running distributed, scalable systems following Agile development practices

• AWS technologies including EKS, SQS, EventBridge, S3 and CloudFormation

• Company-wide communication and rollout of services for internal usage; we want individuals who take ownership and deliver shared services to other R&D teams

• Championing, implementing, and using SLOs, SLIs, SLAs and error budgets

• Configuring monitoring and visualization systems (Prometheus, CloudWatch, Grafana, etc)

• Ubuntu or other Linux operating system variants

In addition, you have proven leadership experience from previous projects, regardless of title held. You have the ability to perform programming tasks and large engineering projects with Independence and expertise. You will be responsible for guiding and mentoring other staff members and will regularly lead technical projects. You have a high level of mastery over software development best practices and building reusable design patterns.

Previous security experience is preferred but not required. We provide all the cybersecurity training you need during onboarding and on-the-job training.

Interview Process

The interview process is approximately as follows:

• Phone pre-screening: A recruiter contacts you to briefly discuss your work history and provide an overview of Arctic Wolf. Approximately 30 minutes.

• Technical assessment: A recruiter sends you a link to a straightforward CodeSignal test that is relevant to the role you are applying for. Approximately 1.5 hours.

• Face-to-face interviews: Pairs of team members conduct two interviews to learn more about you and provide more information about your potential role and team. Be prepared to collaborate on a technical problem and talk more about past projects and your career goals. Approximately 1.5 hour tech interview followed by 1 hour culture interview.

Security Requirements

• Conducts duties and responsibilities in accordance with AW’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AW business information assets.

• Must pass a criminal background check and an employment verification as a condition of employment.

About Arctic Wolf

At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022).

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

• Equity for all employees

• Bonus or commission pay based on role

• Flexible time off, paid volunteer days and paid parental leave

• 401k match

• Medical, Dental, and Vision insurance

• Health Savings and Flexible Spending Agreement

• Voluntary Legal Insurance

• Training and career development programs

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.