Director, R&D

Arctic Wolf

Arctic Wolf

Software Engineering
Multiple locations
Posted on Saturday, November 11, 2023

Ready to further your career in the fast-paced, exciting world of cyber security?

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.

Our mission is simple: End Cyber Risk. We’re looking for a Director, R&D to be part of making that happen.

The Director, R&D will contribute to our Excellence and Reliability Engineering department, by leading initiatives this means that they ensure all engineering projects, initiatives, and processes are in conformance with the organization's established policies and objectives. They report into a Senior Director of R&D infrastructure. They work closely with R&D Leadership, Product Management and Security Services(S2) to ensure their teams are building what our customers and users need in a timely fashion. The Director will have multiple team and technical leads reporting to them.

As a Director, R&D at Arctic Wolf, you will:

  • Manage team(s) that will deliver high quality, innovative software solutions, in collaboration with stakeholders such as architects, developers, product managers, and customer success teams.

  • Support the team by providing clarity removing blockers, and improving excellence of practice

  • Execute on and improve the Infrastructure Team roadmap

  • Ensure teams are highly motivated, performing well, and delivering work on time.

  • Remove any blockers preventing teams from getting their work done.

  • Make sure each team is clear on the objectives and goals they are striving to achieve.

  • Work with team members to deliver the key features.

  • Own the mission of increasing reliability and engineering excellence execution at Arctic Wolf

  • Oversee the full software development life cycle.

  • Design, collect and share metrics on all teams’ performance

  • Ensure your department is following ISMS regulations - Secure Coding Practices, Acceptable Use

  • Develop careers of team members - Regular One on Ones and skip level meetings. Career and personal development coaching. Mentoring managers and Team leads to support the strength of our management team.

We're Looking For Someone With Experience In:

  • Building Engineering Excellence programs and influencing best practices across organizations.

  • Skill in spearheading organizational transformations, and influencing behavior across a diverse organization.

  • Skill in leading in a DevOps, SRE, or Infrastructure Platform Engineering environment.

  • Expert in enforcing excellence though pipelines.

  • Skill in creating and managing Error Budgets, SLOs, SLAs, and SLIs.

  • Familiarity with market trends and tooling in the following area: Reliability Engineering, DORA Metrics and practices, Software Quality, Observability, Automated response

  • A proven ability to develop relationships and communicate with senior executives.

  • Presenting data for business sense-making, especially in dashboards.

  • The ability to explain technical concepts for audiences with different technical skill levels.

  • Skills to prioritize projects with limited guidance and develop compelling justification.

Nice to Have:

  • Passion about MLOps to integrate ML practices into platform engineering.

  • Comfort with the rapid transformations of a late stage pre-IPO organization

  • Expertise leading international teams

  • A history of the ops portion of IT ops

About Arctic Wolf

At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022).

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

  • Equity for all employees

  • Flexible time off, paid volunteer days and paid parental leave

  • RRSP and 401k match

  • Training and career development programs

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing

Security Requirements

  • Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

  • Background checks are required for this position.

Come join the Pack during this exciting time of rapid growth where every employee makes a difference and their contributions are recognized and rewarded.