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Cloud Services Administrator

Arctic Wolf

Arctic Wolf

Eden Prairie, MN, USA
Posted on Wednesday, November 1, 2023

Ready to further your career in the fast-paced, exciting world of cyber security?

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.

Our mission is simple: End Cyber Risk. We’re looking for a Cloud Services Administrator to be a part of making this happen.

Location: HQ - Eden Prairie, Minnesota, USA (Hybrid role)

About the Role

As the Cloud Services Administrator, in this role you will guide, and provide in-depth technical expertise to both internal and external technical teams on the design, build and deployment of business critical enterprise applications including Office 365 and Atlassian including SharePoint, Jira, and Confluence systems administration to support existing and future systems and to enable seamless integration into the company environments globally. There will be a focus on SharePoint Administration and design, as well as automation. Office 365 cloud infrastructure and configuration management to leverage corporate identity, network connectivity, and device type, helping to improve employee productivity. Utilizing your expert experience of Office 365 and Atlassian architecture, administration, and best practice recommendations combined with a strong current and deep experience in security, legal and regulatory/compliance controls required for cloud environments.


  • Assist with design and implement SharePoint policies and group controls for administration of sites.

  • Assist with development and creation of project plans, presentations, documentation, and process improvement.

  • Administer and support Office 365 suite configurations and policies. Analyze, troubleshoot, and deliver Microsoft cloud solutions on Azure and Office 365 platforms.

  • Provide subject matter expertise of Office 365 and Microsoft Azure with emphasis in security Advanced Threat Protection (ATP) policies for Office 365, SSO Integrations, migration management and support of large-scale implementations and architectural design. Service Health monitoring using Office 365 console and actively respond based on system alerts and notification.

  • You will provide subject matter expertise in Compliance & data retention leveraging Office 365 Data Loss Protection (DLP), Cloud Access Security Brokers (CASB), & Native Office 365 capabilities such as retention policies including Office 365 eDiscovery & Advanced eDiscovery.

  • Evaluate needs and deliver solutions using OneDrive, SharePoint, and other Office 365 collaboration tools.

  • Architecture and engineering of Microsoft Office 365 Groups, providing deep technical knowledge on various cloud architecture elements deployed in an enterprise environment.

  • Work with Cybersecurity on vulnerability remediation to enhance the organization’s security posture.

  • Facilitate the migration of data into the Office 365 cloud platform and Office OneDrive from other external providers.

  • Experience with PowerShell, LDAP, Active Directory, Azure, file transfer protocols, API’s and troubleshooting dataflows.

  • Managing our certificate management platform.

  • Participate in on-call rotation.

  • Other responsibilities assigned by your manager.

Who You Are

  • Advanced knowledge of Office 365 integration process.

  • Knowledge of 365 Compliance and Security platform.

  • Knowledge and experience with Okta, macOS, Linux and Windows OS.

  • Experience working Microsoft Cloud platform.

  • Experience working with all aspects of Office 365, including a basic understanding of Office 365 licensing model and structure.

  • Understanding of how Office 365 federates with other services, platforms, and Identity Providers.

  • Understanding of migrating exchange (on-premises or cloud), G-suite, and/or other email platform to Office 365.

  • Full understanding of Office 365 security and compliance platform.

  • Understanding of Office 365 licensing models.

  • Expert in PowerShell scripts within Office 365.

Minimum Qualifications

  • Bachelor’s degree in Computer Science, Information Technology or related field.

  • 5+ years of experience working in Office 365 and/or cloud related systems.

  • Strong experience with SharePoint Administration and site design.

  • Expert level PowerShell experience.

  • Strong problem-solving skills with accuracy and attention to detail.

  • Automation experience.

  • Experience with Microsoft Power Platform.

Preferred Qualifications

  • Experience working with Atlassian cloud stack including JIRA and Confluence administration.

  • Understanding of Jira/Confluence add-ons and integration workflows.

  • Experience working with AWS platform.

  • Architecture experience

  • API experience

  • Mature level of experience with ITIL Concepts

About Arctic Wolf

At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022).

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

  • Equity for all employees

  • Bonus or commission pay based on role

  • Flexible time off, paid volunteer days and paid parental leave

  • 401k match

  • Medical, Dental, and Vision insurance

  • Health Savings and Flexible Spending Agreement

  • Voluntary Legal Insurance

  • Training and career development programs

Security Requirements

  • Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

  • Background checks are required for this position.

Come join the Pack during this exciting time of rapid growth where every employee makes a difference and their contributions are recognized and rewarded.