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Service Engineer

Aquatic Informatics

Aquatic Informatics

Mumbai, Maharashtra, India
Posted on Tuesday, July 2, 2024

Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto (VLTO) is creating today.

Veralto is headquartered in Waltham, Mass. with 13 operating companies and 300+ locations worldwide. Our global team of 16,000 associates is committed to making an enduring positive impact on the world and is united by a powerful purpose: Safeguarding the World’s Most Vital Resources™.

Veralto is a global leader in essential technology solutions with annual revenue of nearly $5 billion and a proven track record of solving some of the most complex challenges we face as a society. Our industry-leading companies and globally recognized brands are building on a long-established legacy of innovation and customer trust to create a safer, cleaner, more vibrant future.

Veralto’s Water Quality companies—Aquatic Informatics, ChemTreat, Hach, McCrometer, OTT HydroMet, Sea-Bird Scientific, Trojan Technologies and XOS—help manage, treat, purify, and protect the global water supply, from municipal and industrial wastewater treatment facilities to lakes, rivers, watersheds, and oceans.

Our Product Quality & Innovation companies—Esko, Linx, Pantone, Videojet, and X-Rite—help package and protect the world’s food, medicine, and essentials, tracing and authenticating billions of goods that travel the global supply chain every day.

Our Culture

More important than what we do is how we operate together as a team across our global organization. Each of our businesses has a unique local culture which is inspired by variety of perspectives our diverse team members bring to the table. However, Veralto and all our businesses share the same foundation comprised of our values and passion for continuous improvement through the Veralto Enterprise System that enables our teams to bring our unifying purpose to life around the world.

Our Values

  • We serve humanity with purpose and integrity
  • We unlock ingenuity for customer success
  • We deliver results as a team
  • We continually improve for enduring impact

WHO WE ARE:

Videojet Technologies (a Veralto Company) is the leading provider of product and case coding solutions to a wide range of industries including food, beverage, pharmaceutical, personal care, electronics, chemical, and aerospace. Our Uptime Peace of Mind® brand promise means Videojet listens to our customers’ needs and provides the right equipment, supplies and software combined for reliable performance. As the global coding and marking leader, Videojet has more than 275,000 units installed worldwide, coding on 20 billion products a year. Videojet’s full printer and supplies portfolio includes continuous ink jet, laser, thermal transfer, drop-on-demand ink jet and thermal inkjet printers and print and apply labelers.

We are currently seeking a “Service Engineer” to join our team in Delhi.

Position Purpose: This position will be responsible for the service and maintenance of the Videojet machines installed at the customer locations.

Primary Responsibilities:

  • Attend breakdown calls in the region
  • Raise request for parts and close transaction under Warranty, CAMP or Chargeable
  • Completing Installation of equipment’s on site
  • Completing Preventive Maintenance as per schedule
  • Promotion of Service Contract & consumables
  • Demonstration of products to customers
  • Imparts training to the customer
  • Update service report in Oracle
  • Identifying potential parts requirement and get quote submitted and collect Purchase Order
  • Identifying potential equipment requirements and generate Service Leads for sales team

Key Competencies

  • Technical Skills– To have an in-depth understanding of the company products and their compatibility; to be able to foresee technical issues, and generate solutions
  • Decision-making and coordination with other departments- To solve technical issues, and interact with key stakeholders for problem-solving
  • Analytical skills and communication skills- Ability to analyze technical problems and provide solutions

Knowledge, Skills

  • Education – Diploma / Engineering.
  • Work experience - Minimum of 5 years of field service experience in an Indian or a multi-national company offering technical products
  • Should be familiar with Local language and ready to travel
  • Must have good communication skills & proficiency in English

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.