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Senior Learning & Development Program Manager



Kitchener, ON, Canada
Posted on Saturday, May 18, 2024

ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international education and take their careers to new heights at a company that will invest in their career growth. Our six core values are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it’s important that our team members are representative of the students from more than 150 countries that we support.

The Opportunity:

As our ApplyBoard team continues to grow at a rapid pace globally, we are adding to our Global Learning & Development team in Canada. This role involves building, managing and facilitating learning solutions, providing a world class learning experience to our employees & driving strategic initiatives that improve the foundation of our programs and processes. The individual will report to the Associate Director of Learning and Development in our Canada head office, and work closely with the Global P&C team to support the design and development of learning solutions to provide valuable and timely learning experiences across ApplyBoard.

What you’ll be doing every day:

  • Coordinate learning launches by collaborating with internal stakeholders to create buy in and increase adoption rates

  • Support full cycle learning design and development needs on a global scale using a variety of instructional design and delivery techniques (e.g. eLearning, microlearning, instructor led)

  • Monitor and evaluate the effectiveness of learning programs and the experience as part of a learning loop framework of continuous improvement

  • Create and support a positive employee learning experience for all team members

  • Leverage your design, facilitation and participant experience expertise to support the creation, assembly and maintenance of learning materials including slide decks, participant presentations, Elearnings, etc.

  • Monitor survey submissions and completions including analyzing their results and generating reports to make future improvements

  • Apply data analysis to make informed decisions and recommendations on learning needs and solutions

  • Support a learning framework for ApplyBoard employees across all functional areas of the business, in alignment and partnership with the P&C team

  • Collaborate and strategize with HR Partners and other stakeholders to identify current and future training needs and priorities

  • Drive employee engagement activities in partnership with the Global P&C team that directly impact year over year engagement scores

  • Mentor fellow L&D team members as we scale up our learning offerings

  • Drive efficiencies and productivity within the L&D processes

What you bring to the table:

  • Positive and motivating attitude

  • Adaptable with the ability to manage multiple projects simultaneously

  • Cooperative and collaborative decision-making

  • Strong commitment to team oriented results

  • Delegate authority readily

  • Superior communication and interpersonal skills.

  • Strong analytical skills for assessing program effectiveness and ROI

  • Relationship building skills that are supportive, collaborate and persuasive

  • Comfortable assuming responsibility for taking calculated risks

  • Bias for action & are adept at engaging diverse learning audiences

  • Excellent Google Suites skills

  • 10 plus years of demonstrated experience working in the learning & development field encompassing facilitation and end to end builds of learning solutions.

  • Understands and applies project management methodologies to build cross functional, global learning solutions

  • Ability to administer and analyze a learning needs analysis

  • Excellent Technical writing experience

  • Certificate in Adult Learning and/ or Leadership Coaching certification

  • Prior experience with any LMS, Brightspace LMS is an asset

  • Prior experience with Employee Engagement

About ApplyBoard

ApplyBoard empowers students around the world to access the best education. With more than 800,000 students from over 150 countries helped with their journey in less than a decade, we are just getting started.

ApplyBoard’s 1,350 global team members in 30 countries assist students and our 1,500 partner institutions by empowering the international student sector with innovative technology and insights. As a four-time consecutive Deloitte Fast 50 and Fast 500 ranked company, ApplyBoard is growing and scaling like few other companies. On top of our strong growth, our people are growing personally and professionally. ApplyBoard India was Great Place to Work® Institute (India) certified for outstanding employee experience and workplace culture.

Thank you for your interest in joining the ApplyBoard Team and being part of our mission to Educate the World. While we are lucky to attract a high level of interest in each of our roles, only qualified applicants will be contacted and selected for an interview.

ApplyBoard welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.