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Partner Relations Manager- US



Multiple locations
Posted on Thursday, December 21, 2023

ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international education and take their careers to new heights at a company that will invest in their career growth. Our six core values are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it’s important that our team members are representative of the students from more than 140 countries that we support.

The Opportunity:

We are looking for an experienced and creative Partner Relations Manager to join our growing US Sales Team and take our company and platform to the next level!

What you'll be doing every day:

  • Serve as main point of contact for partner schools in assigned territories, establishing and supporting positive and fruitful relationships with newly established and existing school partners

  • Manage the contract renewal process with existing partners, aiming to increase collaboration/share of wallet and identifying opportunities to provide additional products and services

  • Develop recruitment and marketing strategies for partner schools, and collaborate with cross-functional teams on promotional activities, including webinars, social media, events, and more

  • Leverage CRM to manage and track interactions with partner schools, establishing cadence of regular touch points and annual business reviews

  • Work closely with Sales and/or Sales Enablement to arrange opportunities for partner schools to connect with Recruitment Partners

  • Work with Sales and Customer Experience to forecast enrollments

  • Collaborate with Partner Development and Partner Client Managers to provide seamless handoff, onboarding, and support to newly established partner institutions

  • Serve internally as point of contact for commission related inquiries or updates regarding partner schools in assigned territories

  • Work internally with cross-functional teams to respond to school inquiries/requests, handle customer issues/complaints or escalations, and improve processes to provide excellent customer service to partner schools

  • Travel as needed (10-25%) to attend conferences, visit partners, and participate in other activities intended to brand ApplyBoard and grow partnerships in the US

  • Serve as advocate for US partners and the US market internally, tracking data and trends

What you bring to the table:

  • 3+ years’ experience in education industry, with recruitment or admissions experience preferred

  • Prior experience within or supporting US higher education institutions (especially in international recruitment)

  • Passion for excellence, a sense of accountability, strong work-ethic, taking pride in a job well-done, and attention to detail are all must-have traits

  • Project management experience and/or training

  • Strong problem-solving skills with the ability to handle objections

  • Successful track-record in prospecting, qualifying, and cold calling, as required.

  • Ability to thrive in a collaborative, quick-changing environment

  • Exceptional interpersonal, verbal, presentation, and written communication skills

  • Ability to properly prioritizing tasks and take initiative

  • Experience in reviewing and negotiating contracts

  • Working knowledge of Google and Microsoft productivity software


About ApplyBoard

ApplyBoard empowers students around the world to access the best education by simplifying the study abroad search, application, and acceptance process to more than 1,750 institutions across Canada, the United States, the United Kingdom, Australia, and Ireland. Headquartered in Kitchener, Ontario, Canada, and with an additional operational office in Gurugram, India, ApplyBoard has helped more than 600,000 students from over 150 countries fulfill their study abroad dreams since 2015.

In 2022, Deloitte named ApplyBoard one of the fastest-growing technology companies in Canada for the fourth consecutive year, ranking #30 on the Deloitte Technology Fast 50 and #170 on the 2022 Deloitte Technology Fast 500 list. ApplyBoard ranked on LinkedIn’s 2022 Top Startups List in Canada in 2020, 2021, and 2022 and was recognized as CIX’s Innovator of the Year 2022 and the EY Entrepreneur of the Year 2022 Ontario Winner. In 2023, ApplyBoard India was Great Place to Work® Institute (India) certified for outstanding employee experience and workplace culture.

Thank you for your interest in joining ApplyBoard on our mission to Educate the World. Please note that only qualified applicants that have been selected for an interview will be contacted.

ApplyBoard welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.