International Recruitment Manager
ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international education and take their careers to new heights at a company that will invest in their career growth. Our six core values are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it’s important that our team members are representative of the students from more than 140 countries that we support.
ApplyBoard is looking to hire an Associate Manager, International Recruitment to grow new business drive existing business, and ensure market share and profitability. This role will be responsible for managing overall operations, recruiting staff, and creating marketing and sales plans while staying within budget. They will also develop and submit weekly, monthly, and quarterly performance and progress reports to ensure the teams' targets are being met or exceeded.
Manage a team of sales professionals
Set targets, performance plans, and rigorous, objective standards for sales representatives
Meet with reps one-on-one weekly to review performance, progress, and targets
Deliver deep performance reviews for each individual rep once or four per year
Coach individual sales representatives one-on-one through phone work and prospecting help sessions to help them improve sales performance
Develop a scalable sales process and ensure representatives adhere to it correctly
Ensure that reps use sales technologies, such as a CRM (HubSpot), correctly
Ensure that reps follow their daily tasks, such as follows up with the customer and doing the assigned task by another team correctly
Plan and implement training programs
Hold regular skills training sessions with internal or external sales trainers
Recruit, select, onboard, and train new sales reps
Unite the team: Ensure reps work as a positive unit and share their best practices
Set a good example for the team
Work according to company culture and values, prioritize ruthlessly, use good communication, and deliver results effectively
Maintain a deep understanding of customer needs and monitor their preferences
Resolve escalated customer issues and customer complaints regarding sales and service
Report any conflict of interest for sales representatives
Determine and assign sales quotas, targets, and/or goals
Project and forecast annual and quarterly revenue for one or more sales territories
Develop sales strategies to acquire new customers or clients
Track sales team metrics and share them with company leadership
Analyze sales data on sales results and develop plans to address performance gaps
Collaborate with marketing executives to develop lead-generation plants
Monitor competition, economic indicators, and industry trends
Experience in the Education Recruitment field
Experience managing a sales team with a track record of quota achievement
Experience with building and implementing a Go-to-Market strategy
Having a successful track record of B2B sales
Experience in creating and implementing administrative process documentation, designs, and other related technical materials that have made a sales team more efficient
Experience creating and rolling out training manuals for sales and recruitment agents
Experience in managing client escalations
Hands-on with creating marketing collateral
Experience managing a multi-million dollar budget
ApplyBoard empowers students around the world to access the best education by simplifying the study abroad search, application, and acceptance process to more than 1,750 institutions across Canada, the United States, the United Kingdom, Australia, and Ireland. Headquartered in Kitchener, Ontario, Canada, and with an additional operational office in Gurugram, India, ApplyBoard has helped more than 600,000 students from over 150 countries fulfill their study abroad dreams since 2015.
In 2022, Deloitte named ApplyBoard one of the fastest-growing technology companies in Canada for the fourth consecutive year, ranking #30 on the Deloitte Technology Fast 50 and #170 on the 2022 Deloitte Technology Fast 500 list. ApplyBoard ranked on LinkedIn’s 2022 Top Startups List in Canada in 2020, 2021, and 2022 and was recognized as CIX’s Innovator of the Year 2022 and the EY Entrepreneur of the Year 2022 Ontario Winner. In 2023, ApplyBoard India was Great Place to Work® Institute (India) certified for outstanding employee experience and workplace culture.
Thank you for your interest in joining ApplyBoard on our mission to Educate the World. Please note that only qualified applicants that have been selected for an interview will be contacted.
ApplyBoard welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.