Senior IT Analyst- Asset Management
ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international education and take their careers to new heights at a company that will invest in their career growth. Our six core values are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it’s important that our team members are representative of the students from more than 140 countries that we support.
Our growing IT Asset Management team is looking for a Senior IT Analyst. As an expert this person should have a passion for managing, scaling and implementing entire CMDB Lifecycle operations globally. You should have a broad range of technical skills and a drive to consistently learn new technologies. You are the SME for all the Asset Management operational tasks ,incidents and requests within the organization with the passion to share your knowledge with the people you work with.
What you’ll be doing every day:
Responsible for needs around onboarding and offboarding that include laptop provisioning, Access management, Distribution and delivery, Asset collection and more. Assist in inventory management, procurement and shipment activities.
Serve enterprise customers by responding to hardware asset requests and incidents.
Build SOPs for asset management policies, procedures and processes.
Develop and implement IT asset management strategies, policies, and procedures to ensure effective tracking, utilization, and optimization of IT assets throughout their lifecycle.
Collaborate with cross-functional teams, including IT, finance, procurement, and legal, to establish effective asset management processes and workflows.
Conduct physical inventories of IT assets and Compile, sort, and verify the accuracy of inventory data.
Play a key role in understanding ITAM reporting for physical assets and SAAS applications to provide functional insights and recommendations.
Gather requirements and develop reports, macros and dashboards (MS Excel/Tableau).Utilize Google Spreadsheets and pivot tables to track, analyze, and report on IT asset data, including financial information, usage metrics, and compliance status.
Identify opportunities for cost savings, process improvements, and risk mitigation through the optimization of IT assets and licensing agreements.
Responsible for asset control processes to monitor accountability identification, maintenance, location and contracts.
Manage asset reconciliation and asset disposals process.
Analyze purchasing effectiveness and resolve purchasing issues.
Monitor and control expenses within the allotted budget.
Monitor software licenses to ensure they comply with license agreements and usage standards.
Collaborate with management to define cost savings, asset compliances and service improvements.
Ensure audit compliance for the IT assets including SAAS applications.
Will be responsible for Project Implementation, Change Management and Problem Management.
Collaborate with other members of the IT team, including training and coaching.
Be an experienced escalation point for our IT Service desk team for all ITAM incidents ,tasks and requests.
Engage as a member of a unified international team for all regional daily ITAM tasks and projects.
Dealing with OEM’s/Vendors for license contract renewals, Purchases and compliance.
Drive for automation to move away from manual work and repetitive tasks.
Achieve goals and objectives as defined by ITAM Manager.
What you bring to the table:
A certification in asset management and at least 7-8 years of experience in a similar IT role.Relevant certifications may include
Certified software asset manager, hardware asset management professional,mobile asset manager etc.
Proven experience (7-8 years) in IT asset management, with a strong focus on SaaS applications, tech infrastructure, and related tools.
Proficiency in using Google Spreadsheets, pivot tables, and formulas to manage and analyze IT asset data.
Experience with finance reporting and familiarity with business intelligence (BI) tools such as Tableau, Power BI, or QlikView. 5. Strong understanding of IT asset management principles, best practices, and industry standards.
Knowledge of software licensing models, compliance requirements, and contract management.
Someone from a Financial background with expertise in Excel, Google Spreadsheets for driving reporting needs.
Knowledge on business intelligence tools like Power BI,Tableau,Big Query etc for data analytics to understand automation concepts around reporting.
Experience in building and managing MIS needs for the organization.
Is technically equipped with Knowledge on SAAS platforms and IT infrastructure to support function needs and decisions.
-Has handled asset management lifecycle including Cloud asset management.
Desired Skills: Experience and Knowledge on Microsoft and MAC Operating Systems .Linux will be an added advantage.
IT Service Delivery Management/Incident Management/Problem/Change Management/Escalation Management/Cross Functional Coordination/ServiceDesk Processes should be core competencies.
Experience in using Incident Management and Asset Management tools like ServiceNow,JIRA ,Zendesk and others.
Skill in positive, productive and flexible customer service , Ability to adapt to a rapidly changing technical environment , Ability to work independently as well as in a team environment and can demonstrate people leadership and supervision
Life at ApplyBoard:
By joining our team, you have the opportunity to:
Join one of the fastest-growing technology companies in Canada, with many opportunities for growth and advancement.
Work alongside a globally diverse team of over 1,500 team members based in over 25 countries, who speak more than 75 languages.
Make a difference in the lives of thousands of students as they explore educational opportunities
ApplyBoard empowers students around the world to access the best education by simplifying the study abroad search, application, and acceptance process to more than 1,750 institutions across Canada, the United States, the United Kingdom, Australia, and Ireland. Headquartered in Kitchener, Ontario, Canada, and with an additional operational office in Gurugram, India, ApplyBoard has helped more than 600,000 students from over 150 countries fulfill their study abroad dreams since 2015.
In 2022, Deloitte named ApplyBoard one of the fastest-growing technology companies in Canada for the fourth consecutive year, ranking #30 on the Deloitte Technology Fast 50 and #170 on the 2022 Deloitte Technology Fast 500 list. ApplyBoard ranked on LinkedIn’s 2022 Top Startups List in Canada in 2020, 2021, and 2022 and was recognized as CIX’s Innovator of the Year 2022 and the EY Entrepreneur of the Year 2022 Ontario Winner.
Thank you for your interest in joining ApplyBoard on our mission to Educate the World. Please note that only qualified applicants that have been selected for an interview will be contacted.