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Education Credential Knowledge Specialist-Vietnam

ApplyBoard

ApplyBoard

Ho Chi Minh City, Vietnam
Posted on Saturday, September 2, 2023

ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international education and take their careers to new heights at a company that will invest in their career growth. Our six core values are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it’s important that our team members are representative of the students from more than 140 countries that we support.

The Role

Having accurate Admission Requirements is one of the most critical factors for successful student enrollment. As the requirements can be dynamically changing and affected by various factors, we have a need to designate a resource to ensure the accuracy of the Admission Requirements at all times.

Responsibilities

  • Review and audit applications or knowledge content to check compliance with standard procedures

  • Report on assessed work as per Quality Assurance guidelines

  • Work closely with the Quality Assurance and Process Management team for Knowledge/ Content Quality, Submission Quality and Post-Decision Quality Ensure that daily expectations are met

  • Keep updated with procedures and policies published on ApplyGuide

  • Provide training as requested

  • Ensure that report findings are kept confidential and only shared with Team leads, Managers and Seniors

  • Communicate findings or collaborate with Management, Learning & Enablement, Process Management and Quality Assurance teams

  • Discuss and share ideas for training, procedures and policies

  • Manage a variety of tasks with efficiency

  • Ensure processes and training assets are regularly updated to guarantee precision of process detail and efficiency

  • Added responsibilities will be assigned as needed

Qualifications

  • 2-5 years experience in education credential evaluation

  • Good knowledge of at least one country education system other than Canada and US

  • Reading and speaking proficiency in a language other than English is an asset

  • Experience using Google and Office Suites, Adobe Acrobat, etc.

  • Presentation and public speaking skills

  • Ability to deliver information correctly and precisely Ability to listen to, understand and answer questions Strong analytical abilities, detail-oriented, high level of accuracy and ability to maintain confidentiality

  • Adept researching, investigating and problem-solving capabilities

  • Aptitude for prioritizing tasks with excellent organizational skills

  • Exceptional interpersonal, verbal, and written communication skills

About ApplyBoard

ApplyBoard empowers students around the world to access the best education by simplifying the study abroad search, application, and acceptance process to more than 1,750 institutions across Canada, the United States, the United Kingdom, Australia, and Ireland. Headquartered in Kitchener, Ontario, Canada, and with an additional operational office in Gurugram, India, ApplyBoard has helped more than 600,000 students from over 150 countries fulfill their study abroad dreams since 2015.

In 2022, Deloitte named ApplyBoard one of the fastest-growing technology companies in Canada for the fourth consecutive year, ranking #30 on the Deloitte Technology Fast 50 and #170 on the 2022 Deloitte Technology Fast 500 list. ApplyBoard ranked on LinkedIn’s 2022 Top Startups List in Canada in 2020, 2021, and 2022 and was recognized as CIX’s Innovator of the Year 2022 and the EY Entrepreneur of the Year 2022 Ontario Winner. In 2023, ApplyBoard India was Great Place to Work® Institute (India) certified for outstanding employee experience and workplace culture.

Thank you for your interest in joining ApplyBoard on our mission to Educate the World. Please note that only qualified applicants that have been selected for an interview will be contacted.

ApplyBoard welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.