Product Analyst - Mission Support

About Anvil

In modern warfare, the volume and velocity of mission-critical information is growing exponentially. Whoever adapts their national defence fastest to this reality has an invaluable strategic advantage. The ANVIL platform ingests this data and enriches it with AI, delivering decision-makers the insights they need to move with greater speed and confidence. For over a decade, Anvil has worked to give Canada and its allies this decisive edge.

We believe this edge is created at home. Anvil is 100% Canadian-owned and operated, headquartered in Ottawa. A strong Canadian sovereign defence industrial base is critical for giving those who serve the support they need, secure in the knowledge that it will never be compromised. This inner strength enables Canada to look outward - to be a more effective ally and to develop unique capabilities its partners need.

Anvil is currently deployed with national defence and security organizations to support Canada and its allies. We are Canada’s sovereign intelligence capability and the vanguard of Canadian defence renewal.

Job Type: Full Time Remote (Hybrid option available for those in the Ottawa area - 55 Murray Street Office)

Total Compensation: CAD $100,000 - $140,000 base salary - Placement within range based on experience and qualifications

Vacancy Status: This posting is for an existing vacancy at ANVIL. We are actively hiring for this role.

Role (Description)

We are building out our Mission Support Group (MSG) and are looking for our first Product Analyst — an intelligence practitioner who will serve as an operational expert, validating platform capabilities through real-world use and providing authentic feedback to drive product evolution.

Your immediate priority will be User Acceptance Testing (UAT): ensuring new features and releases actually work for the people who will use them. We need someone who can assess whether workflows make operational sense, whether terminology is correct, and whether a practitioner would realistically use this capability in the field. Your operational background is the qualification that matters most.

Beyond UAT, you will use ANVIL as your primary platform — conducting real analysis to validate features, develop proven methodologies, and maintain the operational credibility needed to demonstrate excellence to customers. As MSG grows, you will help shape best practices, support customer enablement, and contribute to product direction.

Responsibilities

User Acceptance Testing

• Validate new features and releases following Engineering sprint reviews
• Assess whether workflows, terminology, and data presentation align with real-world operational use
• Identify edge cases, usability issues, and gaps that only a practitioner would recognize
• Document findings with clear reproduction steps and work together with Engineering to resolve issues
• Provide final sign-off before production releases

Product Feedback & Validation

• Participate in structured feedback sessions with the development team
• Identify bugs and support reproduction for Engineering
• Submit feature requests grounded in operational requirements
• Provide strategic input on product roadmap and priorities

Ongoing Intelligence Practice

• Use ANVIL as your primary platform for daily intelligence work
• Test and validate features through real-world operational use
• Conduct intelligence collection and analysis projects to maintain operational currency
• Develop and maintain realistic datasets for demonstrations and training
• Stay current with the evolving OSINT landscape and tradecraft

Methodology & Best Practice Development

• Document proven methodologies and workflows
• Create standard operating procedures (SOPs) for common operational tasks
• Develop workflow templates and process guides
• Identify efficiency opportunities and platform optimization strategies
• Contribute to a living knowledge base of operational techniques

Customer Enablement

• Support live demonstrations showing expert-level platform usage
• Present at customer sites and user group meetings as required
• Create recorded demonstrations and case studies
• Model operational rigor and best practices for customers
• Travel to client sites for training and enablement (up to 25%)

Key Interactions

• Product & Engineering: Regular feedback sessions, feature validation, UAT, usability testing
• Training & Enablement: Guest sessions in training programs, curriculum input, demonstration support
• Sales & Marketing: Pre-sales demonstration support, customer success stories
• Professional Services: Validate that technical implementations meet operational needs

Prerequisites

• 3+ years of experience as an intelligence analyst in military, public safety, or national security
• Demonstrated expertise in intelligence collection and analysis workflows
• Familiarity with OSINT methodologies and tradecraft
• Strong attention to detail and ability to document issues clearly
• Excellent communication skills — able to articulate operational needs to technical audiences
• Eligible for Government of Canada Secret security clearance (Top Secret preferred)

Assets

• Experience with intelligence software platforms and analytical tools
• Experience with UAT or software testing processes
• Experience developing or delivering training programs
• Teaching and knowledge transfer abilities
• Bilingualism (French/English)

Why Join Us?

Our Mission

This is more than just a job; you'll be part of a team of dedicated professionals who share a common goal: to increase the safety and security of western democracies through the effective use of data. Our workplace is not just a job, it's a community of like-minded people working together to make a positive impact on the world we live in.

Compensation & Benefits

• Competitive salaries
• Flexible health benefits package through Equitable
• Industry-leading employer retirement contributions match

Work Environment

• Remote and Hybrid (Ottawa market) work model combining remote flexibility with meaningful in-person collaboration
• Modern office in the historic Carriageway building in beautiful downtown Ottawa
• Access to downtown amenities, transit, and Ottawa's vibrant cultural scene

What You'll Experience

• Work alongside dedicated professionals who value excellence and collaboration
• Contribute to projects with real-world security impact
• Join a culture where your expertise and ideas matter

Application Process

To apply for this role, please submit your CV and cover letter. The application process will likely include:

• A preliminary call with our HR team which will be a chance for you to find out more about ANVIL and the role.
• An initial interview to discuss your experience and suitability for the role.
• A technical interview to assess your competencies.

Use of AI in Recruitment: ANVIL does not use artificial intelligence to screen, assess, or select applicants for this position. All applications are reviewed by members of our recruitment team.